DevOps & Support Analyst: Incident & System Health
Summary
Provide second-level support for system incidents, analyze issues, and perform daily health checks for a South African fintech firm.
A financial services firm in South Africa is seeking a skilled professional to provide second level support for system incidents and manage technical queries effectively. The role involves analyzing incidents, ensuring compliance with regulations, and conducting daily health checks of systems. Ideal candidates will possess strong problem-solving skills and incident management experience. This position offers an opportunity to foster stakeholder relationships and enhance business processes in a dynamic environment.