DGR Technician, Work Based Learning Experience (2665)

Summary:

Participants in the Donated Goods Retail Technician Work Based Learning Experience will engage in a structured, time-limited training opportunity within Goodwill’s Donated Goods Retail (DGR) environment. This program is designed for youth with a diagnosed disability who require hands-on work experience, socialization opportunities, and job readiness skill development in a supportive and inclusive retail setting. This experience focuses on skill development rather than productivity, with individualized learning objectives, on-site job coaching support, and close coordination with Mission Services.

Essential Duties and Responsibilities:

• Participate in structured, supervised training activities within a Goodwill Donated Goods Retail store.
• Learn and practice foundational retail skills such as:
  • Sorting, tagging, and organizing donated goods
  • Stocking shelves and maintaining sales floor organization
  • Basic customer service and workplace communication
  • Store cleanliness and safety procedures
• Follow assigned schedules, workplace rules, and training plans.
• Demonstrate appropriate workplace behaviors, including punctuality, teamwork, and respect for others.
• Engage in socialization activities that support communication, collaboration, and independence in a work environment.
• Communicate regularly with assigned job coach and store-based point of contact to review progress and receive feedback.
• Perform other learning-related duties as assigned that align with individual training goals.
• Communicate regularly with the assigned job coach and site supervisor to review progress and receive feedback.
• Attend any required orientations, trainings, or career readiness sessions.
• Perform other duties as assigned, consistent with the department's needs.

Work-Based Learning Program Benefits:

• Gain hands-on experience in a real retail environment with structured supports.
• Receive individualized coaching focused on skill development, independence, and workplace success.
• Develop social, communication, and problem-solving skills through guided interactions.
• Explore retail and customer service career pathways.
• Build confidence and readiness for future employment opportunities.