Digital Experience Business Analyst
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Summary
The Digital Experience Business Analyst will support the Council's digital transformation by redesigning business processes and implementing a modern CRM platform to improve community-facing services. The role focuses on mapping customer journeys, facilitating stakeholder workshops, and driving automation and continuous improvement.
Position: Digital Experience Business Analyst Position Number: 000778 Employment Status: Fixed term full-time Department: Digital Experience Salary: $108,123 - $122,553 12.5% Superannuation We're seeking a Digital Experience Business Analyst to support Council's digital transformation by analysing, redesigning and improving community-facing and internal business processes. In this role, you'll work closely with stakeholders across the organisation to map customer journeys, identify improvement…