Digital Product Development Manager (Bilingual)
Hyundai Capital America (HCA) helps people move forward. Through Hyundai Motor Finance, Genesis Finance, and Kia Finance, we deliver innovative financing, leasing, and insurance solutions to more than 3 million customers and businesses nationwide.
We’re a company driven by growth, innovation, and people. At HCA, you’ll find opportunities to build new skills, expand your career, and make a real impact—while working in a diverse, inclusive, and values‑driven environment. We’re proud to support our communities through volunteerism, philanthropy, and engaged Employee Resource Groups.
If you’re looking for a fast‑paced, collaborative workplace where your ideas matter, join us as we lead the future of financing freedom of movement. Apply today.
WHAT YOU WILL DO
The Digital Product Development Manager (Document Management) supports the development, delivery, and ongoing management of HCA’s document management platform and related integrations. This role partners with business, technology, operations, compliance, and vendor teams to deliver scalable document solutions, support platform operations, and drive continuous improvement.
HOW YOU WILL MAKE AN IMPACT
Document Management Product & Platform Support
Support the document management platform roadmap, enhancements, and lifecycle management.
Coordinate document generation, content management, workflows, integrations, and intelligent document-processing capabilities.
Monitor platform performance and recommend improvements to reliability, scalability, and user experience.
Application Management & Operations
Support daily platform operations, maintenance, releases, and production support activities.
Coordinate vendor and internal team efforts for incident resolution, enhancements, service requests, and ongoing support.
Maintain operational documentation and support root-cause analysis and issue resolution.
Project Delivery & Business Support
Coordinate document management and CRM-related initiatives, including new business, localization, and multilingual capabilities.
Translate business, compliance, operational, localization, and multilingual servicing needs--including correspondence and servicing capabilities in applicable languages, such as Spanish into documented requirements.
Support implementation, testing, deployment, and project execution while managing risks and dependencies.
Product Backlog, Delivery & Quality
Manage and prioritize backlog items, user stories, defects, and enhancement requests.
Support Agile delivery activities including planning, testing, release readiness, and post-production validation.
Ensure solutions meet business, operational, security, and compliance requirements.