Description
We're seeking a technically-grounded project coordinator who can manage the full lifecycle of client engagements—from proposal development through delivery and handover. This is NOT a traditional Product Owner role focused on sprints and backlogs. Instead, you'll be the strategic liaison between our technical teams and clients, ensuring smooth project execution and client satisfaction.
Key responsibilities
Client engagement & strategy
Lead requirement gathering and discovery sessions with new and existing clients
Develop compelling proposals and product strategy plans aligned with client objectives
Manage client onboarding processes including kick-off meetings and project scheduling
Act as primary account manager for assigned client portfolio
Project coordination & delivery
Coordinate across development teams to ensure project milestones are met
Facilitate knowledge transfer sessions and project handovers
Maintain clear communication channels between technical teams and stakeholders
Document project requirements, decisions, and outcomes
Strategic planning
Contribute to product strategy and roadmap planning
Identify opportunities for scope expansion or additional client projects
Provide input on technical feasibility and implementation approaches
What we're looking for
Technical foundation (essential)
2-3 years of experience in technology/software projects (development, QA, technical support, or implementation)
Understanding of API development, software development lifecycle, and technical architectures
Ability to discuss technical concepts with both technical teams and non-technical stakeholders
Comfortable reviewing technical documentation and system designs
Project & client management
Experience in requirement gathering, discovery, and documentation
Strong proposal writing or technical documentation skills
Client-facing experience with proven ability to build relationships
Scheduling and coordination skills across multiple stakeholders
Mindset & approach
Strategic thinker who can see the bigger picture beyond individual features
Excellent communicator who can translate between technical and business language
Self-starter comfortable managing multiple client accounts
Organized with strong attention to detail
What we offer
Opportunity to work across diverse API and technology projects
Direct client interaction and account ownership
Collaborative environment bridging technology and business
Competitive compensation package
Growth path into senior client delivery or technical strategy roles
Ideal background examples
Former developer/QA engineer who moved into client-facing roles
Technical account manager or implementation specialist
Business analyst with hands-on tech project experience
Solutions consultant with technical foundation