Digital Workplace Technologies Leader / IT Services Manager

TASKS

• Lead and develop the contractor-operated Digital Workplace Technologies team, promoting a strong service culture and customer-focused mindset.
• Act as the primary IT partner for the local business regarding workplace technologies and employee experience.
• Work closely with the Country DTPS Director and other Functional Platform Leaders to align local priorities with global IT strategy.
• Ensure smooth delivery and adoption of centrally provided workplace services, including Service Desk, endpoint devices, collaboration platforms, mobile services, and print services.
• Drive adherence to IT Service Management processes (Incident, Request, Change, Problem).
• Assure workplace technologies are operated in line with corporate cybersecurity policies, GDPR, and audit requirements.
• Implement Digital Workplace projects and technology rollouts in collaboration with central platform teams.
• Identify opportunities to improve employee productivity and simplify the IT support experience.
• Manage relationships with local vendors and service providers supporting workplace services.
• Ensure efficient use of resources and manage the local IT budget (CAPEX and OPEX).

REQUIREMENTS

• Higher education in Information Technology or a related technical field.
• Fluency in English and Hungarian (spoken and written)
• 3–5 years of experience in system support, service desk environments, or Digital Workplace operations.
• Proven people‑management skills with the ability to motivate teams and drive a strong service culture.
• Strong customer focus and the ability to act as a trusted IT partner for the business.
• Solid technical expertise across modern Digital Workplace environments, including device lifecycle management, Microsoft 365, networking fundamentals, telephony/mobile services, ITSM processes, and security/compliance requirements.
• Track record of delivering digital solutions and services for large and diverse user groups.
• Excellent organizational and project‑management skills, with the ability to manage multiple initiatives in parallel.
• Valid driving license since role requires occasional travel across sites.

COMPANY SHUTTLE BUS STOPS:

• Pest: Örs vezér tér, Határ út, Szent László tar, Éles sarok, Pesterzsébet, Soroksár,
• Buda: Széll Kálmán tér, Gellért tér, Mol Székház, Savoya park, Campona

WHAT WE OFFER

• Home office
• Annual bonus
• Cafeteria
• Life and personal accident insurance
• Medical insurance (Medicover)
• Employee share program
• Internal training, coaching and mentoring programs
• Employee Assistance Program (life management and psychological counseling support)
• Discounted meals at the on-site cafeteria
• Unlimited product consumption at the workplace
• Family days and events

ABOUT YOUR NEW TEAM:

We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.

We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.

We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.

And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP."

At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.