Dining Services Supervisor

Department: Dietary Services

Reports To: Director of Dining Services

FLSA: Exempt

Compensation: 45K to 50K based on experience

Shift: 11:30 AM to 8:00 PM

Schedule: Monday through Friday; possible weekends as needed

Wesley Manor Retirement Community is seeking an experienced, resident-focused Dietary Services Supervisor to lead and coordinate daily dining operations across Assisted Living Center, Health Care Center, and Memory Care Center. This position supervises Dietary Team Leaders/Mentors and assigned dietary staff, oversees staffing and service quality, supports financial accountability, and maintains food safety and regulatory compliance while promoting excellent resident dining experiences.

• Provide direct supervision, coaching, performance feedback, and daily direction to Dietary Team Leaders/Mentors and assigned dietary employees.

• Coordinate performance evaluations and corrective action with the Director of Dining Services; contribute to hiring, advancement, and separation decisions.

• Develop departmental staffing schedules; respond to call-ins, coverage gaps, shift changes, and operational staffing needs.

• Participate in employee recruitment, interviews, onboarding, orientation, and ongoing training.

• Oversee meal preparation, tray line operations, dining room service, kitchen workflow, and sanitation across assigned service areas.

• Monitor meal quality, appearance, accuracy, portion sizes, temperatures, and timely service, consistent with resident dietary instructions.

• Respond to resident dining concerns and implement service improvements in coordination with Nursing and other departments.

• Ensure proper food handling, labeling, storage, sanitation, temperature documentation, infection prevention, and safe equipment operation.

• Conduct routine food safety and operational inspections; maintain department records and support regulatory survey readiness and corrective action.

• Coordinate ordering, inventory monitoring, vendor communication, and supply availability within approved departmental guidelines.

• Monitor food waste, purchasing trends, labor utilization, and operational expenses; recommend cost-control improvements.

• Ensure dietary staff complete assigned training and demonstrate required food service and safety competencies.

• Communicate operational updates, risks, staffing concerns, and improvement opportunities to the Director of Dining Services.

• Collaborate with Nursing, Administration, Human Resources, and other departments to support resident well-being and organizational goals.

• Attend required meetings, trainings, and organizational activities; perform other related duties as assigned.

• High school diploma or GED required; additional education in food service management, hospitality, or healthcare preferred.

• Minimum of two years of supervisory or management experience in food service, healthcare dining, or hospitality.

• Experience in senior living, long-term care, or healthcare food service preferred.

• Working knowledge of food safety practices, sanitation, applicable health department regulations, and workplace safety standards.

• Ability to supervise and develop employees, organize staffing coverage, and address performance issues appropriately.

• Knowledge of inventory management, purchasing, operational budgeting, and cost-control principles.

• Strong communication, resident-service, leadership, organization, and problem-solving skills.

• Ability to stand and walk for extended periods, lift up to 30 pounds, and bend, reach, push, and carry in a kitchen environment, with or without reasonable accommodation.

• Microsoft suite experience required.

At Wesley Manor, we offer a comprehensive benefits package designed to support your overall well-being, financial security, and work-life balance. Some of the highlights include:

• Competitive Salary & Culture: Enjoy competitive compensation and join a workplace recognized as a World’s Best Culture organization. We are a faith-based community focused on compassion and service.

• Health & Well-Being: We offer medical, dental, and vision insurance, along with Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs). Our Employee Assistance Program (EAP) is also available for confidential support.

• Income Protection & Insurance: We provide employer-paid basic life and AD&D insurance, as well as options for voluntary life, disability, accident, and critical illness coverage.

• Retirement & Professional Growth: Take advantage of our 401(k) plan with a company match and explore opportunities for professional development and career advancement.

• Work–Life Balance: We offer paid time off, six paid holidays annually, and a supportive culture that promotes your well-being.

Wesley Manor Retirement Community is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local law. We are committed to maintaining a respectful, inclusive, and professional workplace where all employees are treated with dignity and respect.

And there’s even more! When you join our team, you’ll discover a full suite of benefits that make Wesley Manor a truly rewarding place to work.