Diplomatic & Leisure Travel Sales Manager

The Jefferson, Washington, DC is seeking a Leisure & Diplomatic Sales Manager to grow our luxury leisure and diplomatic business. This position is ideal for a proactive sales professional who enjoys building relationships with travel advisors, developing new accounts, and delivering thoughtful, personalized service.

Position Overview

Reporting to the Director of Sales & Marketing, this role is responsible for generating room revenue through luxury travel advisors, leisure consortia, diplomatic accounts, and related group opportunities. The manager will serve as the hotel’s primary sales contact for these accounts, combining proactive business development with attentive account management.

Key Responsibilities

• Manage and grow the hotel’s luxury leisure, travel advisor, consortia, and diplomatic accounts.
• Develop relationships with advisors and agencies affiliated with programs including Virtuoso, American Express Fine Hotels + Resorts, Signature Travel Network, and Internova SELECT.
• Build relationships with embassies, diplomatic representatives, and travel arrangers to generate individual stays, extended stays, and delegation business.
• Proactively pursue new accounts and increase production from existing partners through sales calls, agency visits, presentations, and ongoing outreach.
• Partner with Revenue Management on rates, availability, account performance, and opportunities to grow room and suite revenue.
• Coordinate with Reservations, Front Office, Concierge, and Catering to communicate client commitments, partner benefits, and special arrangements.
• Conduct site inspections and familiarization visits, and represent the hotel at relevant trade shows, sales missions, and industry events.
• Track account production, maintain accurate sales records, and meet established revenue and business development goals.
• Provide timely support for urgent advisor and client needs outside standard business hours as part of established team coverage arrangements.
• Perform other duties as assigned.

Qualifications

• Previous hotel sales or luxury travel account management experience preferred.
• Familiarity with luxury travel advisors, leisure consortia, and the diplomatic market strongly preferred.
• Demonstrated ability to develop business, manage accounts, and convert inquiries into bookings.
• Excellent written communication, presentation, and relationship-building skills.
• Strong organization, attention to detail, and follow-through.
• Sound judgment and discretion when working with VIP guests and sensitive client information.
• Ability to work independently while collaborating closely with hotel departments.
• Experience with Opera, Delphi, Lanyon, and Microsoft Office preferred.
• Ability to travel and attend occasional evening and weekend business events.

Benefits

• Paid Time Off
• 401k Match
• 3 Medical Plan Offerings with generous employer contributions
• Dental & Vision Insurance
• Flexible Spending Account
• Life Insurance
• Short-Term & Long-Term Disability Insurance
• Employee Assistance Program
• Commuter Benefit Program
• Wellness Reimbursement
• 4 Weeks of Paid Parental Leave
• Tuition Reimbursement
• Identity Theft Protection
• Pet Insurance

We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.