Director, Business Systems & Manufacturing Applications (25770)

The Director, Business Systems & Manufacturing Applications will lead NEOTech’s internal business systems capability, providing execution leadership, governance, business alignment, and roadmap advisory support for core manufacturing platforms including Epicor, Aegis, BI/reporting, integrations, AI-enabled solutions, and future ERP / MES platforms.

This role bridges business operations and technology execution while establishing NEOTech’s internal execution ownership of system priorities, process design, acceptance criteria, data governance, vendor accountability, and long-term systems standardization, in alignment with the Business Systems Strategy approved by IT Executive Management.

In addition, the role will build and lead a small internal development team that engineers AI-enabled solutions across these platforms — turning NEOTech’s data, process, and shop-floor foundation into automation, analytics, and decision-support tools that produce measurable business value.

This is a hybrid role requiring regular onsite work at one of the following locations: Chatsworth, CA; Carlsbad, CA; Longmont, CO; or Westborough, MA

Key Responsibilities

Business Systems Strategy Execution & Roadmap Advisory

• Execute the Business Systems Strategy approved by IT Executive Management.
• Own the execution roadmap for ERP, MES, BI/reporting, integrations, AI-enabled business systems capabilities, and related manufacturing applications.
• Translate approved business systems strategy and business goals into system priorities, process improvements, delivery plans, governance routines, and executable roadmaps.
• Actively support IT Executive Management in defining, refining, and governing Business Systems Strategy by providing operational insight, platform analysis, process impact assessments, risk views, and implementation considerations.
• Prepare fact-based recommendations for IT Executive Management on future platform options, recognizing that current systems may not automatically remain the long-term enterprise standard.
• Maintain visibility to priorities, dependencies, risks, sequencing, resource needs, vendor requirements, and business readiness across business systems initiatives.
• Ensure business systems execution supports organic growth, operational improvement, manufacturing standardization, AI-enabled productivity opportunities, and future acquisition integration.

Epicor Ownership & Optimization

• Serve as senior business owner for Epicor execution, roadmap delivery, prioritization, UAT, training, go-live readiness, stabilization, and fact-based recommendations on future Epicor direction.
• Drive standardization where appropriate across plants while documenting justified local exceptions.
• Prioritize upstream fixes that improve planning, demand signals, inventory, routings, BOMs, costing, and production execution.

Aegis / MES & Shop-Floor Alignment

• Own execution of the approved business roadmap for Aegis and related shop-floor systems.
• Ensure MES decisions align with Epicor, quality, traceability, production, engineering, and compliance needs.

Business Process Architecture

• Lead process design across quote-to-cash, plan-to-produce, procure-to-pay, engineer-to-order/NPI, inventory, quality, finance, and costing.
• Define standard process models that can scale across divisions, plants, and acquisitions.
• Ensure business process decisions are documented and governed before system changes are approved.

Data, BI & Reporting Governance

• Own business data definitions and reporting governance across Epicor, Aegis, BI, and future systems.
• Protect critical reporting during upgrades and establish a single-source-of-truth approach for key metrics.
• Partner with BI/data resources to improve reporting integrity and executive visibility.

AI Solution Development & Engineering Team Leadership

• Within the AI governance, cybersecurity, data protection, and platform direction established by IT Executive Management, build and lead a small internal development team focused on engineering AI-enabled solutions for the business — including automation, analytics, document and data extraction, decision support, and integration tooling across Epicor, Aegis, and BI.
• Establish a disciplined intake, prioritization, and delivery model for AI and automation initiatives — tied to clear business sponsors, success metrics, and measurable ROI rather than technology for its own sake.
• Set technical direction for the development team — architecture, tooling, code quality, data access, security, and integration patterns — in partnership with IT Executive Management, IT Architecture, Security, and approved enterprise standards.
• Recruit, develop, and retain developers and AI/automation engineers; balance in-house build vs. vendor or partner delivery based on cost, speed, and long-term ownership.
• Ensure AI and automation solutions are built responsibly — with appropriate human review, auditability, and compliance with ITAR/CUI, customer, and regulatory requirements.

Vendor & Partner Governance

• Provide business systems oversight for On Support, Epicor, Aegis, BI partners, systems integrators, and AI/automation partners to ensure vendor execution aligns with NEOTech-approved strategy, priorities, requirements, and acceptance criteria.
• Define requirements, acceptance criteria, escalation paths, and performance expectations.
• Reduce single-vendor dependency by building internal knowledge, documentation, and decision rights.

M&A Systems Readiness

• Develop a repeatable approach for evaluating acquired companies’ ERP, MES, BI, quality, and shop-floor systems.
• Support diligence, integration planning, coexistence, rationalization, and standardization decisions.
• Create playbooks for system integration and transition without disrupting manufacturing operations.

Compliance & Risk Management

• Ensure system roadmaps account for aerospace, defense, medical, quality, traceability, and regulatory expectations.
• Partner with Quality, Operations, Security, and Compliance on ITAR/CUI, auditability, access, controls, and documentation.
• Make system risks visible to executive leadership with practical mitigation plans.