Director, Facilities

Essential Duties and Responsibilities

Facilities Management

• Oversee maintenance, repairs, and capital projects for retail stores, corporate offices, and other facilities.
• Manage vendor relationships, service contracts, and preventive maintenance programs.
• Ensure facilities meet safety, compliance, and regulatory requirements.
• Develop and manage facilities budgets, including operating expenses and capital expenditures.
• Partner with Operations, Construction, and Finance on store openings, remodels, and closures.
• Respond to escalated facilities issues and ensure timely resolution.
• Monitor landlord communications and resolve discrepancies. Interacts with national, regional and local developers, brokers and owners of commercial property and attends shopping center conventions and maintains external contacts within the Real Estate industry.

Knowledge, Skills and Abilities

• Bachelor’s degree in Business, Real Estate, or a related field preferred.
• 5+ years of experience in facilities management or retail real estate preferred.
• Knowledge of facilities operations.
• Experience managing vendors and budgets.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced retail environment.
• Proficiency in Microsoft Office; experience with lease administration or facilities management systems preferred.