Director of Administration & Human Resources

The Director of Administration & Human Resources provides leadership and oversight of the organization’s internal administrative systems, human resource functions, and organizational development initiatives. This position is responsible for ensuring efficient internal operations while supporting employee recruitment, development, engagement, compliance, and organizational culture.

This role works directly with the executive leadership team to strengthen organizational infrastructure, improve employee systems and processes, and build a workplace culture that supports growth, accountability, and mission-driven work. The Director serves as a key internal leader helping ensure the organization has the people, systems, and structure necessary to effectively serve youth and families through the communities we impact.

PRIMARY RESPONSIBILITIES

Human Resources Leadership

• Oversee all day-to-day human resource functions including onboarding, personnel records, policy administration, employee relations, and compliance.

• Manage and maintain the organization’s Human Resource Information System (HRIS), ensuring employee records and reporting systems remain accurate and current.

• Support managers and leadership staff with employee relations matters, performance management, corrective action processes, and policy interpretation.

• Maintain compliance with employment laws, organizational policies, and personnel documentation requirements.

• Assist with payroll support functions and employee benefit administration as needed.

Recruitment & Employee Retention

• Lead organizational recruitment efforts including job postings, hiring coordination, onboarding processes, and new employee orientation.

• Develop and support employee retention strategies focused on staff engagement, workplace satisfaction, and long-term organizational stability.

• Partner with leadership to identify staffing needs and workforce planning opportunities.

• Support succession planning efforts and internal leadership development.

Organizational Culture & Employee Engagement

• Work collaboratively with leadership to reinforce organizational values and strengthen workplace culture across all departments.

• Support employee engagement initiatives that improve communication, collaboration, and team effectiveness.

• Lead employee recognition and wellness initiatives that contribute to a positive work environment.

• Promote continuous improvement practices that strengthen organizational effectiveness.

Administrative & Operational Support

• Prepare and manage grant reimbursement claims and related administrative reporting requirements.

• Track staff allocations across funding sources and support workforce reporting needs for grants and budgeting purposes.

• Assist with policy development, internal documentation systems, and organizational record management.

• Support organizational planning processes and administrative systems that improve operational efficiency.

• Assist with audit preparation, compliance reporting, and documentation management as needed.

Leadership Support

• Participate as a member of the organization’s leadership team, contributing to organizational planning and decision-making.

• Lead short- and long-term planning related to administrative systems, employee development, and organizational capacity building.

• Continuously identify opportunities to improve internal systems, processes, and overall organizational effectiveness.

• Provide coaching support and guidance to managers regarding mentoring, team development, and leadership growth opportunities.

Professionalism:

The Director of Administration & HR is expected to model the organization's mission, vision, and values through consistent professionalism, sound judgment, and a positive example both within and outside the Club. This includes managing priorities effectively, meeting deadlines, supporting fellow staff in achieving program goals, and promptly reporting employee misconduct to the Director of Operations and/or Chief Executive Officer.

Additional Responsibilities:

• Participate in special Club programs and events.

• Pass annual and ongoing background checks.

• Perform other duties as assigned by the supervisor.