Director of Campus Operations

Director of Campus Operations

JOB DESCRIPTION

Director of Campus Operations

Reports to: Campus President

Position Summary:

The position objective is to fulfill the school’s obligation to students by administering and facilitating the mission and philosophy of the institution. The Director of Campus Operations is responsible for the overall administration and supervision of the total operation of the school on a day-to-day basis in the following areas: admissions, registrar, business office, career services, student services, and education/training.

Essential Duties and Responsibilities:

• Hire and retain qualified and caring staff and faculty.
• Provide guidance and formal training to all staff and faculty.
• Communicate effectively (by both written and oral methods) institutional and corporate goals/objectives to all staff, faculty, and students.
• Monitor the work of all staff and faculty on a regular basis to ensure quality and accuracy in all tasks performed.
• Hold regularly scheduled weekly meetings with each direct report to gain feedback, gather ideas, assign tasks, and provide direction regarding prioritizing work.
• Attend and significantly contribute to staff/faculty meetings within the school and school director meetings at the corporate level.
• Be (or learn to be) computer literate. Use email and Internet systems proficiently. Ensure that important files are properly saved and backed up.
• Monitor and maintain the institution’s computerized data system to ensure that information contained therein is accurate, entered in a timely fashion, and backed up to guard against loss of crucial data.
• Monitor the institution’s placement rates and provide guidance and direction to the institution’s career services director on a regular and timely basis for the purpose of meeting institutional goals and objectives.
• Monitor educational effectiveness by frequently sitting in on various classes offered by the institution to ensure that each student is receiving quality training and that instructors are following approved guidelines for classroom instruction.
• Provide computerized reports to corporate management on a regular basis with regard to placement, accounts receivable/accounts payable, cash flow, licensure percentages (for those programs which emphasize licensure for placement purposes), student attendance, and marketing/admission’s results.
• Be knowledgeable of and follow all state and accrediting compliance standards in a timely and complete manner and ensure that all other school and corporate personnel are made aware of these compliance standards.
• Maintain and secure institutional procedural manuals and other documentation required by state, accrediting, and federal agencies.
• Monitor student attendance/performance for the purpose of ensuring that students are successfully meeting the goals and objectives of each program, and advise and provide guidance to students who are not meeting the designated requirements of the program in which they are enrolled.
• Be readily accessible for meetings requested by students, staff, and faculty and “manage by walking around”.
• Assist and support the admission’s team by being available to meet prospective new students.
• Create an atmosphere within the school where all staff and faculty are aware that admissions personnel are trustworthy and that it is crucial to the success of the school that everyone is available to assist admissions to bring in new students.
• Monitor marketing and admission’s activities on a daily basis.
• Be interested in and knowledgeable of departmental details in all areas of the school’s operation.
• Follow all procedures and standards as defined by Education Affiliates Inc.
• Meet or exceed the bottom line requirements of the approved school budget.
• Take inquiry calls, set appointment, interview, and follow-up with prospective students.
• Enroll students in compliance with Admissions policies and procedures.
• Address all disclaimers, waivers, and credit transfers during admissions.
• Handles payment vouchers from agencies that cover student payments.
• Is responsible for all human resources and payroll functions.
• Maintains accounts payable to ensure that vendors are paid in a timely fashion.
• Assists with annual reports to regulatory agencies.
• Monitors and maintains the institution’s computerized data system, CampusVue, to ensure that information contained therein is accurate, entered in a timely fashion, and backed up to avoid the loss of crucial data.
• Provides computerized reports to the school director and to corporate management on a regular basis with regard to accounts receivable/accounts payable, cash flow and collections.

• Is interested in and knowledgeable of departmental details in all areas of the business office operation.
• Immediately asks for assistance from the school director if he/she is uncertain of the appropriate action to handle any issue within the school.

• Plans, implements, administers, and evaluates all functions and services of the Registrar's office including procedures, processes, and computer systems; develops and modifies procedures/systems in accordance with institutional needs and objectives.
• Supervises and evaluates all functions and services of the Academic Support Staff and Office including procedures and processes (as applicable).

• Administrates and develops a system to maintain student academic records.

• Manages graduate and transcript processing and coordinates academic information for graduation clearance.
• Responds to inquiries concerning academic performance, and resolves problems regarding student records.
• Maintains copies of course catalogs and addenda and assists with updates.
• Organizes and conducts registration process of new and continuing students.
• Performs regular audits to ensure compliance with policies relating to documentation required in academic files to include high school transcripts, immunizations, etc.
• Ensures accuracy and security of official student records, including both electronic and manual records and files.
• Accurately and promptly processes attendance and grades.
• Processes student transcripts and review student records for graduation.
• Carries out/participates in a variety of key planning tasks, such as planning the registration process, creation of the master schedule, computerizing student records systems, preparing enrollment projections, and analysis of classroom facility needs.
• Distributes academic policy memos relative to exam policy, attendance, etc. to faculty and students as required.
• Maintain an active lead generation system to ensure sufficient job opportunities are available for students and graduates.
• Maintain contact with local employers to obtain information on job opportunities to develop and enhance working relationships, and to facilitate student placement:
• Provide school/curriculum information to companies when requested.
• Daily contact of new companies to develop a relationship as a potential employer.
• Coordinate employer field trips, attend job fairs, and prepare print materials to generate job leads.
• Identify entry-level job openings for students and graduates through phone calls, newspaper ads, personal contacts and written correspondence.
• Ensure that all placement-related data is entered in the Company designated electronic record keeping system on an accurate and timely basis.
• Achieve targeted minimum placement rate as set by Career Services Director.
• Critique and edit student and graduate resumes, cover letters, and other employment documentation. Advise them on workplace etiquette, dress, interviewing, and other related issues.
• Activate and maintain relationships with all graduates until employment is successfully secured within field or related field of study.
• Assist all qualified graduates in their job-seeking efforts by conducting employability workshops.
• Work individually with graduates to assist them in their career search:
• Counsel students on resume preparation and career search strategies.
• Prepare graduates for interviewing and follow up with them regarding those interviews.
• Maintain weekly contact with Graduates to track their employment progress.
• Educate students regarding job duties and responsibilities, compensation and benefits, work schedules and working conditions, company and/or union policies, promotional opportunities, and other related information.
• Inform students about possible expenses and other items related to moving out of the area and starting a new job.
• Match graduates with job requirements.
• Review and monitor the progress of applicants who are interviewing. Call applicants to follow up with their interviews and advise them on their next steps.
• Maintain student/Graduate conversion logs and secure documentation in company approved database.
• Verify continuous employment for graduates in accordance with school, accreditation, and Company guidelines.
• Other duties as assigned.
• Regular and reliable attendance.

Skills/Competencies/Qualifications:

The Director of Campus Operations must have a college degree at a higher level than any conferred by the institution and/or at least three years of significant supervisory and management work experience, preferably within the private school industry.

Classification: Exempt

Work Hours: Forty per week but may vary daily. Significant evening hours are required in order that evening students may have the same high level of service as day students.

Travel: This position requires periodic travel.

Working Environment: Interior/Office