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Director of Rooms

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Hyatt Centric Waikiki, located off Kuhio Ave in the heart of Waikiki, is seeking a Director of Rooms to join our amazing team..

The philosophy of the Centric brand is to encourage exploration of the destination, and to that end the Hyatt Centric Waikiki Beach is true to its name. Our 230 modern, luxuriously appointed guest rooms and suites are the best home base for visitors as they seek out adventure in paradise. Our guests stay here, and go everywhere.

As a member of the Leadership Committee, the Director of Rooms is a highly visible role with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager.

The Director of Rooms oversees hotel services including Front Desk operations, Housekeeping, Security and Guest Services. Maximizes room revenues & occupancy by analyzing daily status rates & makes adjustments accordingly. Manages large events & ensures high volume occupancy special requirements. Analyzes rate variances, monitors credit reports & maintains close observation of daily house counts. Coordinates major projects such as renovations, capital expenditures, & equipment changes. Conducts weekly Rooms Divisions meetings, including monthly financial review with subordinate managers & senior hotel directors. Prepares revenue & occupancy forecasting & monitors labor expenses through schedule approval process. Hires, manages & trains subordinate managers & employees.
The pay range for this position is $90,600 - $140,000.
Duties include\:
  • Responsible for short and long term planning and the management of the Rooms operations in the front and back of the house
  • Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
  • Experience supervising all Rooms Departments
  • Ability to assimilate operational statistics quickly and see how they can be used to enhance position of property
  • Experience developing standards and operating procedures.
  • Have dealt with special projects
  • Coach and counsel employees to reflect Hyatt service standards and procedures

Benefits\:

This role will be eligible for the following benefits, after meeting initial eligibility times\:

  • Health, dental, vision and life insurances
  • 401(k) with company match
  • Employee Stock Purchase Plan
  • Paid vacation, sick time, 8 holidays, and personal days off
  • Tuition Reimbursement - $1,000 for self-development
  • Free and discounted hotel night stays world wide

And many other great benefits!

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