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Department of Customer Service

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Director, Platform Engineering & Digital Services

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Summary

A senior government leadership role reporting to the Chief Digital Officer: you lead the NSW Department of Customer Service's platform engineering and shared services — spanning cloud and container platforms, APIs and integration, data and analytics, site reliability, incident management and technology operations — that underpin digital service delivery across NSW.

Reporting to the Chief Digital Officer, you will lead the technology platforms and shared services that underpin digital service delivery across NSW. The portfolio spans cloud and container platforms, APIs and integration, data and analytics, service-delivery platforms, platform architecture, site reliability, incident management and integrated technology operations. This is not a traditional infrastructure role; your mandate is to bring a broad portfolio of platforms and services together as a…
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