Director - Sales Operations

Requirements:

• Professional experience: At least 10 years of experience in sales operations, revenue operations, supply chain, or fulfillment operations within a B2B technology business, with semiconductor or hardware industry experience strongly preferred.

• Scaling and operational leadership: Demonstrated experience building and improving sales operations in a growing organization, ideally with exposure to both high-growth companies and larger, established businesses.

• Logistics and supply chain expertise: Hands-on experience managing product logistics, inventory planning, international shipping, customs procedures, and trade compliance.

• CRM and revenue management: Strong experience administering and optimizing CRM systems, preferably Salesforce, including pipeline management, revenue forecasting, performance reporting, and data governance. Familiarity with multiple CRM platforms and integrated sales tools is an advantage.

• Customer onboarding and order-to-cash processes: Experience designing and managing customer onboarding, order processing, invoicing, payment coordination, and fulfillment workflows in collaboration with finance and operations teams.

• Analytical and strategic capabilities: Strong analytical skills, with the ability to translate complex operational and commercial data into actionable insights, reliable forecasts, and clear recommendations for executive leadership.

• Communication and stakeholder management: Excellent written and verbal communication skills, with the ability to engage directly with customers, influence cross-functional stakeholders, and collaborate effectively with international teams across time zones.

• Execution and change management: A structured, proactive, and hands-on approach, combined with the ability to build scalable processes, drive organizational change, and balance strategic planning with day-to-day operational execution.

• Educational background: Bachelor's degree in business, operations, engineering, or a related discipline. An MBA is considered an advantage.

• Remote collaboration: Ability to operate effectively in a distributed, international organization while maintaining strong relationships across regional and global teams.

Benefits:

• Competitive compensation: An attractive compensation package aligned with experience, qualifications, and the responsibilities of the role. A specific salary range has not been disclosed in the job posting.

• Equity opportunities: The option to receive company shares, supporting long-term ownership and alignment with organizational growth.

• Retirement benefits: Access to a pension plan.

• Comprehensive insurance: Extensive employee insurance coverage to support financial security and personal well-being.

• Remote flexibility: A fully remote position based in the United States, offering flexibility in how and where work is performed.

• International collaboration: The opportunity to work with colleagues across multiple countries in a diverse, globally connected organization.

• Professional impact: The chance to build and scale regional operations, influence global business processes, and contribute directly to the growth of an innovative AI hardware business.

• Collaborative culture: An open working environment that encourages creativity, continuous innovation, shared ownership, and autonomy with accountability.

• Growth opportunities: The opportunity to help shape operational strategy and develop scalable systems and processes within a rapidly expanding technology company.