Dispatcher
Summary
Coordinates plumbing, heating, and air conditioning service calls by scheduling appointments, assigning technicians, and tracking job progress to ensure timely customer service.
We are We Care Plumbing, Heating, and Air, a team of home service experts who go the extra mile to ensure peak performance for our customers' home’s plumbing, heating, air conditioning, and electrical systems. We have been in business since 2000. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year
As a Dispatcher, you’ll play a crucial role in coordinating and managing service calls for our technicians. Your responsibilities will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You’ll communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and optimize routes to enhance efficiency. Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction.
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We offer:
- $19-$23 an hour
- Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
- 401(k) retirement with company match
- Weekly pay with incentives and bonuses
- Company events & parties for individuals & families
- Holiday pay, vacation pay, & paid time off
There is room to grow for the right candidate. This is a career, not a job! We look forward to hearing from you.
Apply for more details!