Dispatcher

Dispatchers are responsible for the daily management of coordinating deliveries in their area. This includes communicating and working with members of our fleet, sales team, and back-end operations team to provide exceptional service to our customers.

• Communicate daily via phone, radio, and emails with an assigned fleet of drivers to ensure proper load instructions are passed along and carried out.
• Determines the most efficient delivery schedules, taking various factors such as driver availability, size of load, trip length, etc. into consideration.
• Work with the sales team to coordinate customer’s delivery requests.
• Maintains regular and professional communication with the customer.
• Plan loads/runs to ensure the best time efficiency and load factor.
• Coordinate vehicle maintenance.
• Assist other dispatch/shipping staff as required during spikes in workload.
• Troubleshoot delivery problems.
• Process paperwork according to company shipping procedures.
• Starting wage for this position $18.50/hr

• Manage multiple and changing priorities.
• Enjoy working in a fast-paced environment.
• High detail and well-organized.
• Ability to multi-task and willingness to learn.
• Work well with minimal supervision, under pressure, and within time constraints in a busy environment.
• Excellent people skills.