Dispatcher

• Job Title: Dispatcher
• Salary: $27.00 (weekly pay, advance pay before pay day, free uniforms, great benefits)
• Shift: Full-time: 1st, 2nd Shifts & 3rd Shifts (7am-3:30p; 10am - 6:30pm; 3pm - 11:30pm; 11:00Pm-7:30am)

Civicity is a part of the Block by Block family. It is our security division that combines traditional security functions with a people-first approach. The Dispatcher plays a critical role in supporting field operations by monitoring activity, coordinating response efforts, and ensuring real-time communication across teams.

Essential Functions:

• Receive incoming calls, service requests, and alerts
• Assess urgency and prioritize response appropriately
• Dispatch field personnel (Safety, Outreach, Cleaning, etc.) in real time
• Track response progress and follow up as needed
• Monitor live camera feeds, radio traffic, and system alerts
• Identify and escalate incidents or unusual activity
• Maintain awareness of field team locations and availability
• Serve as the central point of communication between field teams, leadership, and external partners
• Provide accurate updates and relay critical information without delay
• Log all incidents, calls, and dispatch activity accurately in designated systems
• Maintain detailed and timely records to support reporting and accountability

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We celebrate diversity and are committed to creating an inclusive environment for all employees.