District Manager

Self Storage Plus is ranked as the 11th largest self-storage property management company in the US by Inside Self Storage and is the largest private operator in the Mid-Atlantic. Growing steadily since 2018, Self Storage Plus has quadrupled during that time from 25 to 100 properties totaling nearly 8 million square feet. Self Storage Plus is proud to serve the storage needs of our local communities throughout the Washington-Baltimore and Southeastern Regions. Our mission is to give our customers Room to Pursue Life®.

Are you a dynamic leader with a passion for people, problem-solving, and driving success? Join our team as a District Manager and embark on a rewarding career path that offers significant opportunities for professional growth and business acumen development.

Why You'll Love This Role:

• Leadership: Guide and inspire your team to achieve remarkable sales goals and customer satisfaction.
• Growth Potential: Develop your multi-facility leadership skills and strategic business knowledge.
• People-Focused: Engage with diverse teams and customers to create impactful solutions.

Key Requirements:

• Strong Leadership: Strong ability to manage, motivate, and lead a team effectively.
• Analytical Skills: Proficient in analyzing data and identifying trends to strategize for increased sales.
• Problem-Solving: Quick thinker capable of resolving issues promptly and effectively.
• Organizational Skills: Highly organized with the ability to multitask and manage various responsibilities.
• Customer Service: Exceptional communication skills to ensure customer satisfaction and maintain positive relationships.

Responsibilities:

• Customer Service Excellence: Conduct customer needs assessments, uphold quality service standards, and evaluate customer satisfaction.
• Strategic Administration: Utilize business and management principles for strategic planning, resource allocation, and coordination.
• HR Management: Oversee recruitment, selection, training, compensation, and labor relations.
• Active Listening: Pay close attention to others, understand their points, and respond appropriately.
• Team Motivation: Inspire and direct team members, identifying and leveraging their strengths.
• Time Management: Efficiently manage personal and team schedules to optimize productivity.
• Learning and Development: Implement effective training methods to foster continuous learning and development.
• Goal Setting and Planning: Develop and prioritize goals and plans to achieve organizational objectives.
• Team Building: Coach and mentor team members, fostering their growth and development.
• External Communication: Represent the organization to customers and external stakeholders through various communication channels.
• Conflict Resolution: Address complaints, settle disputes, and negotiate resolutions effectively.
• Multi-Facility Leadership: Oversee operations across multiple facilities and drive business development initiatives.

Benefits:

• 401k with company match
• Health, Dental, and Vision Insurance
• Paid Time Off