District Service Sales
Posted Updated
District Service Sales
Interstate Utility Trailer | Franklin, OH | Full-Time
Interstate Utility Trailer | Franklin, OH | Full-Time
About Interstate Utility Trailer
Founded in 1975, Interstate Utility Trailer has grown into one of the largest semi-trailer dealerships in North America. We're a stable, established company with a reputation for excellence in trailer sales, service, and parts — and we're growing.
About This Role
We're looking for a District Service Sales person to join our Franklin, OH service center. You'll be the main point of contact between our customers and our shop, turning service needs into sold repair work. You'll listen to customers, write estimates, sell repair and maintenance solutions, keep customers updated on progress, and make sure every job is closed out correctly. If you have a mechanical background, know your way around trucks and trailers, and enjoy working with customers, this is your opportunity to grow with an industry leader.
Benefits
- Medical, Dental & Vision coverage
- Prescription (Rx) coverage
- 401(k) with employer match
- Paid vacation
- Company-paid life insurance
- Short-term disability coverage
What You'll Do
- Serve as the primary point of contact and relationship manager for service customers
- Meet with customers, listen to their needs and concerns, and provide timely responses
- Sell trailer repair, maintenance, and parts solutions, and educate customers on our products, services, and offers
- Write accurate estimates for trailer damage, repairs, and replacement parts
- Review and prioritize repair write-ups to keep the shop running efficiently
- Keep customers informed on repair progress from start to finish
- Review and close work orders
- Review customer accounts and communicate changes to internal staff
- Handle complaints and returns, and resolve customer issues
- Perform other duties as assigned
What We're Looking For
- Strong mechanical background and mechanical aptitude
- Experience writing commercial repair estimates
- Truck and trailer repair experience is a plus
- Strong computer skills
- Excellent written and verbal communication skills
- Effective problem-solving, conflict resolution, and negotiation skills
- Strong time management and prioritization skills; able to work independently with minimal supervision
- Valid driver's license
Physical Requirements
- Prolonged sitting, standing, and stooping/kneeling
- Reaching with arms and hands
- Ability to lift up to 50 lbs
- Ability to work independently
Ready to grow your service sales career with one of North America's largest semi-trailer dealerships? Contact Lucas at 513.956.0190 or apply at interstatetrailer.com.
Interstate Utility Trailer is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind regardless of race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. EEO M/F/Veterans/Disabled.