Divisional Director

Statement of Purpose

The Divisional Director supervises and manages administrative, operational and clinical functions of services in the assigned division. Provides leadership and direction in working toward fulfilling the mission and realizing the strategic objectives of BHS. Ensures the appropriate, economical, and effective utilization of resources. Carries out Agency Human Resource and Contract policies and complies with contract requirements, regulatory agencies, and accreditation guidelines.

Major Tasks, Duties and Responsibilities

• Working with the Chief Operating Officer, ensures compliance with all regulatory agencies governing service delivery of BHS programs and the roles of licensing and accrediting bodies by continually monitoring the facility operations, programs, and physical properties; initiates changes as required.

• Implements and monitors service delivery policies, regulations and procedures to maintain program compliance with contracts and to effectively carry out BHS objectives and reports compliance issues to the Chief Compliance Officer.

• Working with the Chief Financial Officer, assists in the preparation of budgets and allocation of funds based on studies of costs, review of departmental budget estimates, familiarity with operating procedures and discussions with program directors.

• Works in conjunction with BHS Corporate and Program Development staff to develop, submit, track and follow-up grants, proposals, and other such requests. Primarily responsible to develop services within the division.

• Working with BHS Quality Assurance Director(s) participates in development of the annual Performance Improvement Plan and oversees its implementation throughout the division.

• Manages staff directly or through managers and supervisors.

• Assists other BHS Executive staff in representing BHS by developing and maintaining relationships with regulatory agencies, service providers and community groups. Ensures that program managers participate in public relations activities based on the needs of the facility and of specific clients.

• Maintains professional affiliations and enhances professional growth to keep up with trends and developments in service delivery and business practices in the non-profit sector.

• Prepares reports for licensing, funding agencies, and accreditation body as required, and responds to requests in a timely manner.

• Supervises the development and maintenance of site-specific policies and procedures.

• Hires supervisory staff and reviews their HR actions, such as hires, discharges, evaluations, warnings, and disciplinary actions. Documents any actions taken as required. Provides for training and development of staff. Prepares annual performance evaluations of staff directly supervised.

• Maintains the safety program to achieve a safe work place and practices, as well as compliance with accreditation and legal requirements.

• Performs or delegates the responsibilities in this job description as appropriate. May perform other duties as assigned. or required

Division Director Competencies and Performance Expectations

All Division Director are expected to:

• Manage and provides leadership to all staff
• Organize functions and operations of the division
• Perform job duties in keeping with professional standards and ethics.

• Sensitivity to culture, attitudes, beliefs and knowledge of clients served and staff.