Document Control Technician

Job Title: Document Control Technician

Company: AISIN North Carolina

Department: TQM

Location: Durham, NC

Position Summary

The Document Control Associate Staff Member is responsible for the facilitation, coordination, tracking, and execution of the TQM Document Control function. Using independent judgement, this role works directly and indirectly across all departments to ensure the integrity of the ANC document control process. Furthermore, this position works closely with the General Manager, TQM when documents do not comply with ANC standards and recommends countermeasures for resolution.

Position Responsibilities

The incumbent is expected to perform the following functions that the company has determined are essential to this position:

• Create and maintain SharePoint libraries to meet IATF requirements.
• Facilitate the ongoing development and implementation of the ANC Documentation Control function.
• Oversee the entire documentation control process and make determination that all documents are in conformity with ANC TQM Policy.
• Initiate and monitor approvals as appropriate to maintain ANC standards.
• Identify problems and issues along with countermeasures when problems are presented.
• Technical Administrator of SharePoint log to ensure that document flow, including Engineering docs, is in line with ANC standards.
• Manage and execute Document Control Policy and build credibility across departments to enhance engagement with the TQM culture.
• Log, control, correct, and manage Engineering documents for appropriate approval.
• Ensure effective flow of end-to-end process including Engineering blueprints.
• Responsible for recording control process and determining appropriate labeling criteria.
• Assist with ongoing development of Document Control processes and make recommendations for implementing sustainable solutions.
• Train other Team Members and Managers as requested regarding the document control process.
• Daily involvement in the achievement of company Document Control targets, goals, and objectives.
• Responsible for the integrity of the Document Control Process and Procedures.
• Work across departments to Champion Document Control culture.
• Passionate about customer service and providing world class quality to our customers.
• Serve as a resource in teaching and coaching team members in the use of continuous improvement processes and tools.
• Demonstration of exceptional influencing skills and proficiency in presentation and training.
• Perform other duties as assigned that support the overall objectives of the organization and the position

Required Skills and Abilities

Essential Skills and Experience:

• Must have experience with Microsoft Word, Excel, and PowerPoint.
• Exhibit strong math and analytical skills.
• Demonstrate experience with leading projects and facilitation of cross-functional teams.
• Demonstrate the ability to prepare and effectively convey business and technical information in spreadsheets, reports, and presentations.
• Adept at building trusting relationships while influencing others to adopt new best practices through fact-based analyses/discussion.
• Prior knowledge of TPS, lean, and continuous improvement processes, methods and tools preferred.
• Experience preferred in leading and facilitating improvement projects in both transactional and non-transactional environments with emphasis on problem solving.
• Highly motivated self-starter that is adept at taking initiative.
• Demonstrates hands-on mentality, organized, high energy, data driven, and results oriented.
• Excellent interpersonal, communication, listening, conflict management skills and the ability to build trust and credibility.
• Excellent verbal and written communication skills must be fluent with speaking/reading/writing/understanding English language.

Beneficial Skills and Experience

• Experience with Microsoft Project and Visio beneficial
• Japanese language skills beneficial.

Education/Training/Certifications

• Associate degree in Business or Technical field with 5 years of experience
• Or a high school diploma and 7 years of experience in a fast-paced manufacturing environment.
• Automotive experience preferred.