Donation Attendant - ADC

Summary
Under the direction of the Donation Center Manager, the Donation Attendant is responsible for greeting donors and processing donations. Major duties include receiving donations, issuing receipts, assisting with lifting items, maintaining the stockroom, and providing excellent customer service.

Essential Duties & Responsibilities
• Greet each donor/customer with a courteous, friendly, and professional attitude.
• Receive donations politely and professionally; issue donation receipts.
• Assist donors with lifting items in and out of vehicles.
• Sort donations into appropriate categories and determine quality.
• Sort and price miscellaneous hard goods.
• Maintain cleanliness and safety in the production area and/or trailer.
• Adhere to dress code and maintain a well-groomed appearance, including wearing a name badge.

Additional Duties & Responsibilities
• Provide general information to donors/customers.
• Assist processors as needed.
• Follow Consumer Product Safety Commission (CPSC) procedures and other public protection guidelines.
• Respond calmly and appropriately in emergency situations.
• Refer all donor/customer complaints to management promptly.
• Perform other duties as assigned by management.