Phlebotomist / Donor Collections Technician I - Salisbury/South Mobile

Responsibilities

DONOR COLLECTIONS TECHNICIAN Blood Bank of Delmarva Salisbury Donor Center & South Mobile Blood Drive Team (Hybrid) Mobile Blood Drives: Kent & Sussex County, DE & Maryland Eastern Shore No medical experience needed! We train individuals that are naturally welcoming and committed to carrying out our mission by providing excellent customer service to our donors. Travel, meet new people, and work in a fast-paced environment! Starting Pay Rate: $17.75/hr+$1.50/hr differential on Weekends+$1.00/hr differential on Mobile Blood Drives Monthly Bonuses based on performanceTravel Reimbursements for mileage/tollsCareer Ladder for professional growth! ***Full Benefits*** Get rewarded with a $2,500 sign-on bonus for joining our dynamic team(Paid out in 3 installments over 1st year of employment)

The Blood Bank of Delmarva (BBD) located in Salisbury, MD, offers experienced phlebotomists and non-experienced individuals who want to join the healthcare field, the training needed to join our Salisbury Donor Center & Mobile Blood Drive Team in a hybrid role.

The Donor Collections Technician receives assignments working a varied schedule in our Salisbury Donor Center and to different local mobile blood drives weekly at differing locations. Each varied schedule is provided 2 weeks in advance. We train individuals that are naturally welcoming and committed to carrying out our mission by providing excellent customer service to our donors. BBD encourages work-life balance for all our staff and look forward to adding individuals who want to be in a healthcare role to the team!

***Shift Schedule (Hybrid between Donor Center & Mobile Blood Drives): Morning, Evening, and Weekend shifts are required.***

***Schedule released 2 weeks in advance***

• 6-8 Weeks of paid training. First 3-4 weeks of classroom training takes place in our Christiana Donor Center/HQ in Newark, DE. Hotel accommodations will be provided.
• This position offers a 3-step career ladder for new employees until they develop and successfully demonstrate the skills to learn advanced blood collection procedures.
• This position is “essential” during severe weather or emergency operation events.
• Conducts donor interviews in a confidential professional manner to determine donor eligibilities according to BBD standards.
• Initiates whole blood collection/phlebotomy procedures and monitors the donor’s progress, according to BBD collection guidelines.
• Prepares for donor interviews and blood collection by ensuring that interview materials and phlebotomy equipment and supplies are set up and/or operable in keeping with Quality Control standards.
• Exemplifies BBD’s Customer Service Mission and Core Values.

Qualifications

• High School Diploma or equivalent is required
• A valid Driver’s License and reliable vehicle are required
• Minimum of 2 years of face-to-face customer service experience
• Minimum of 1 years of successfully managing multiple tasks in a fast paced working environment

Overview

Founded in 1954, Blood Bank of Delmarva (BBD) has served the Delmarva Peninsula for over 70 years, delivering nearly 100,000 lifesaving blood products annually to 45+ hospitals, EMS and healthcare partners. BBD is part of New York Blood Center Enterprises (NYBCe), which operates in 16 states and delivers one million blood products to nearly 550 U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe’s Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. BBD serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit delmarvablood.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

NYBCe is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disabled status, or genetic information.