Doorperson - VIP Marketing Nightlife New York
Part-time team members who meet the requirements are eligible for:
State Applicable Time Off
Pet Insurance
401(k) Retirement Program with Employer Match
Employee Assistance Program
TAO Savings Marketplace
Employee Discounts and much more!
The Doorperson facilitate guest’s entry into the venue by verifying their reservations and allowing access to the venue. This position serves as a liaison between promotions, VIP services, and guests. Assess crowd control, prevent theft and discourage altercations in a high-volume nightclub atmosphere by notifying security as needed. Work in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service at all times. Keep informed of door/pricing changes that might affect venues and services. This is a non-tip receiving position. Doorperson is not allowed to accept any form of money from our guests. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
Provide a friendly, personal demeanor with a willingness to interact
Provide professional and friendly guest services
Commits self to the below listed Company values, and acknowledges dedication to providing excellent guest service for our Guests and our internal team, at all times
Ability to work safely and prevent personal injury
Commitment to the safety of fellow co-workers and our guests, and the ability to demonstrate that commitment through daily actions
Remain alert for any suspicious persons or activities
React professionally and rationally in emergency and pressure situations
Identify intoxicated, disorderly, or insubordinate guests and reports them to Security
Communicate professionally with all management from Restaurant/Lounge
Assist all Guests with entry to the venue
Maintain professionalism at the workplace and with co-workers and patrons
Attentive to all company related events and upcoming venues and changes
Maintain a proper and professional appearance and attitude
Maintain and promotes a friendly atmosphere for customers and co-workers
Provide customers with information and directions
Inform management of any complaints, comments, or incidents
Perform all prior arrangements to be ready to start at scheduled in time and completes all necessary duties by end of shift
Accurately assess group sizes at the doors, collect ID’s and form of payment, and hand out tickets accordingly Constantly pays attention to surroundings and to customers
Assist and/ or completes additional tasks as assigned
TRAINING REQUIREMENTS:
Tao Group Hospitality in-venue doorperson training
EDUCATION/WORKING KNOWLEDGE:
Min 1-year previous doorperson experience or equivalent related Tao Group Hospitality experience required.
Previous experience in a high-volume restaurant/nightclub/lounge required.
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions
Ability to write, read, and verbally communicate
Must have good positive energy throughout the day
Must be able to print legibly for Team Members, management, and guests to read
Must be able to stand for extended periods of time
Must be able to move quickly
Must be able to push and lift up to 75 lbs. with or without assistance
Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
Exposure to cleaning materials
May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
Maintain a professional, neat, and well-groomed appearance adhering to Company standards
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
Ability to maintain confidentiality
Ability to handle a fast-paced, busy, and somewhat stressful environment