Drive-Thru Team Member

Description:

Works together with the other Drive Thru team members in order to serve guests with honor, dignity, and respect. This Team Member helps reach the restaurant’s vision.

Restaurant Vision:

To be the best restaurant in Severn; that provides each guest with a “REMARK”able experience by serving fresh food, quickly, in a clean environment by a team that loves people.

Outcomes:

• Greets guests immediately on headset
• Core 4
• Eye Contact
• Share a Smile
• Speak Enthusiastic
• Stay connected
• Repeats the order
• Accountable for cash and coupons
• Keeps Drive Thru area clean throughout shift
• Condiment stand stocked
• No trash on the floor
• No crumbs on the counters
• Practices cost efficiency for food, condiments, and paper items
• Able to work at least 3 Saturday’s each month
• Able to work outside with Face to Face Drive-Thru ordering

Behaviors:

• Smiles
• Honest
• Fast
• Competitive
• Positive Attitude
• Optimistic
• Chemistry with rest of team
• Reliable
• Attention to details
• Proactive
• Consistent with Chick-fil-A’s companywide culture
• Calm under pressure- the majority of your shift is a nonstop volume of customers
• Loves serving people

We offer:

• Sundays off
• Competitive wages
• Free Meals
• Fun team environment
• Cross training
• Flexible schedules
• Scholarships
• Tuition reimbursement/books