Dual Diagnosis Mental Health Specialist/Case Manger V - Bilingual Preferred (1925)

JOB SUMMARY

The ACT/FACT Dual Diagnosis Mental Health Specialist/Case Manager V reports to the Supervising Personal Service Coordinator and works as a part of the ACT/FACT treatment team in achieving the goals and objectives of the program to ensure quality of care for client participants.

ACT/FACT is a community-based, team-based service to support members living with complex and significant behavioral health needs and a treatment history that may include psychiatric hospitalization and emergency room visits, residential treatment, involvement with the criminal justice system, homelessness, and/or lack of engagement with traditional outpatient services.

ESSENTIAL JOB RESPONSIBILITIES

1. Under the supervision of the Supervising Personal Service Coordinator, assist in the accomplishment of the case management plan with clients by screening, evaluating, identifying, and implementing specific case management activities as identified in the treatment plan to support clients in achieving their goals.
2. Plan, coordinate, and facilitate services for Severely Mental Ill (SMI) clients.
3. Work on a multi-disciplinary team to support clients with an array of needs delivered as an integrated service, including, but not limited to, medications, therapy, and groups, housing, employment, benefits, transportation, physical health, and substance use.
4. Provide frequent and assertive contact to individuals, primarily community/ field-based services with occasional office-based services.
5. Provide direct services, including case management and rehabilitation skills to clients. Such services may include group counseling, individual, and/or other forms of direct service as outlined in the Plan of Care.
6. Provide educational groups on recovery, wellness and sobriety skills.
7. Evaluate and refer clients as needed to detoxification services, residential treatment services and sober living placements.
8. Provide individual counseling with clients assisting them in the development of sobriety skills.
9. Maintain appropriate case recording documentation as per the Rehab option Medi-Cal guidelines, and other contract guidelines.
10. Attend daily team meetings to consult and coordinate client care.
11. Be available to respond to crisis in the community.
12. Attend weekly supervision meetings with the Supervising Personal Service Coordinator.
13. Maintain and submit all documentation and billing as it relates to client services in a timely fashion.
14. Meet monthly key performance metrics, including end of the month deadlines, productivity standards and documentation timeliness expectations.
15. Screen and evaluate potential clients for the identification of case management, rehabilitation, residential, and other services and activities.
16. Develop and maintain outside supportive referral services for clients.
17. Communicate closely, in a systematic fashion, with agencies and significant others involved in the rehabilitation of clients.
18. Provide the Supervising Personal Coordinator with timely reports on any unusual occurrences that might impact the overall program operation or the health and safety of clients or employees.
19. Think and act quickly and efficiently in emergencies.
20. Complete training requirements set by the agency and county.
21. Will drive on agency business, either in a company vehicle or personal car, including picking up, transporting and dropping off clients.
22. Physical presence at the program is required.