Dual Rate Supervisor/Ticket Writer - Clarksville

Dual-Rates will work as ticket writers some days and supervisors other days. They may even be a ticket
writer part of their shift and supervisor part of their shift
▪ Dual-Rate Supervisor may not void a wager they wrote as a writer
▪ Contribute to the smooth running of the sportsbook
▪ Greet guests, handle guest inquiries, and provide excellent guest service
▪ Conduct wagering transactions by inputting betting information, printing tickets, accepting money, and
giving tickets to customers
▪ Assist guests with wagering at betting kiosks and/or via mobile/internet applications where appropriate.
▪ Verify winning tickets
▪ Explain information regarding wagers to guests as needed
▪ Accurately maintain bank/cash drawer
▪ Maintain and update betting boards and televisions
▪ Comply with all wagering and sportsbook policies
▪ Comply with AML & Title 31 requirements and procedures
▪ Comply with all Sportsbook and Caesars Entertainment policies and procedures
▪ Work as a member of a team and get along with co-workers
▪ Communicate effectively with co-workers, supervisors, and leadership
▪ Contribute to a fun, positive work environment
▪ Additionally, when in the Supervisor role:
o Supervise team to ensure compliance with all wagering policies
o Supervise all personnel in Sportsbook Operations to ensure maximum productivity
o Ensure compliance with all wagering and sportsbook policies
o Ensure compliance with AML & Title 31 requirements and procedures
o Ensure compliance with all Sportsbook and Caesars Entertainment policies
and procedures
o Resolve any disputes in accordance with house rules and in compliance with regulations
o Ensure that customer service and development are a top priority for all personnel

• Sports enthusiast

• Excellent interpersonal and communication skills with guests and employees.

• Excellent verbal and written skills in English.

• Ability to analyze financial statements.

• Ability to explain wagering to new guests

• Ability to execute departmental budget.

• Excellent organizational skills.