Duty Manager - Park Hyatt Kuala Lumpur

You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate and guest expectations. The Duty Manager - Front Office is responsible for assisting the Front Office Manager and Assistant Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. The Duty Manager - Front Office is also a point of contact for handling guest complaints and emergencies, providing leadership and support to the Front Office team, and ensuring a seamless guest experience.