DWM Field Engineer II (Consent Decree)

General Description and Classification Standards:
The purpose of the Field Engineer, Senior position is to perform and oversee site inspections and investigations for water distribution system and/or wastewater collection and conveyance system infrastructure. Work may also include, monitoring construction projects, reviewing construction plans, preparing and maintaining records, troubleshooting and other problem-solving related efforts associated with City of Atlanta water distribution and sewer infrastructure. May operate hand and power tools.

This is an experienced professional capable of carrying out most assignments with limited guidance and/or general review. This position requires extensive knowledge of water distribution and sewer operations and customer relations as related to the job practices, policies, and procedures.

Supervision Received:
Performs work under general supervision with review and advice from manager or a senior level professional.

Performs work under general supervision with regular review and advice from a manager or senior-level professional. Normally receives guidance regarding overall mission, scheduling, problem solving, unique priorities, etc.

Essential Duties and Responsibilities:
These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

• Performs field investigations, research and respond to water distribution system and wastewater collection system-related issues in an efficient and timely manner.
• Responds to water and/or sewer-related customer service requests or complaints as detailed on work orders. Contacting customers and make on-site investigations to determine the extent of the problem, determining actions necessary to resolve the problem and following up with the parties responsible for resolving the problem until the work order is closed out.
• Uses independent judgment and discretion in the handling of emergency situations, setting priorities, maintaining standards, and resolving problems. Excellent skills in promptly communicating proposed actions and updates to supervisors and senior management.
• Must be able to read, understand and interpret maps, engineering plans, schematic drawings, calculations, work orders and other related materials to generally locate underground utilities.
• Must be able to assemble information and make written reports and documents in a concise, clear and effective manner.
• Works with office staff to create and forward all necessary work orders over to its area of responsibility for resolution.
• Conducts inspection/investigation of linear infrastructure construction projects, including capital projects and preventative reactive maintenance projects.
• Documents field findings, conditions, and activities related to customer service work orders. Prepares site investigation reports.
• Provides effective communication with citizens, developers, contractors, plumbers, etc. and other internal DWM staff.
• Provides quality customer service through thorough inspection, investigation, and communication with citizens and internal/external stakeholders regarding water and wastewater complaints and related matters.
• At the direction of the Manager or Director, prepares letters or correspondence to customers concerning service requests and/or work orders.
• May be responsible for providing direction and/or supervising a small team of junior-level employees or subordinates under the direct supervision of an Area Superintendent, Manager or other senior-level professional.

May work as part of a team to inspect, maintain and operate water mains and associated appurtenances and/or sewer conveyance systems and appurtenances

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Knowledge Skills and Abilities:
This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list.
• Knowledge: Must be able to quickly obtain knowledge of department policies and procedures and applicable industry standards. Possess an in-depth knowledge of the principles, practices and procedures and construction techniques as it pertains to buried water/wastewater-related infrastructure and general construction site safety. Detailed knowledge of the methods, products, tools and equipment used in water/wastewater maintenance and construction work; Must be knowledgeable and proficient with computers.
• Skill: Skill in performing all typical tasks associated observation of construction activities and maintenance of buried water/wastewater infrastructure; Skill in utilizing construction and maintenance tools and equipment to inspect, investigate and troubleshoot various infrastructure issues. Has the mathematical ability to handle required calculations.
• Ability: Ability to understand, interpret and apply pertinent policies, procedures and regulations; ability to investigate water and/or sewer related issues, determine actions necessary to resolve such issues; ability to perform maintenance and troubleshooting activities involving skills in the functional fields to which assigned; prepare written and computer based daily logs, activity sheets, project sketches, reports and other supporting documentation; Ability to communicate diplomatically and effectively both verbally and written. Ability to manage conflict and/or concerns of the general public. Ability to adapt to changes in work environment.

Minimum Qualifications:
• An associate’s degree in an engineering, construction management, agricultural science, environmental science
• Three (3) to five (5) years of construction and/or maintenance of water facilities experience
• 3 years leadership/supervisory experience.
• Ability to read, understand and interpret construction drawings, sketches, specifications and engineering reports and the ability to make basic field-related engineering computations.

Preferred Education & Experience

• Bachelor’s Degree (BS) in civil or environmental engineering, construction management, agricultural science
• 2 years engineering and/or construction management experience
• 2 years in a leadership/supervisory role.
• Georgia Soil and Erosion Conservation Level 1B

Required Licenses & Certificates:
Georgia Soil and Erosion Conservation Level 1B within 6 months of employment

Work Environment:
Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with the job.

Lifting Requirements:
Required physical, lifting (up to 100 lbs), and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Ability to stand, crawl, function in a confined or restricted space.

It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.