Dynamics 365 Enterprise AI Architect
Summary
Design and own the enterprise architecture for a Microsoft-native CCaaS and Customer Engagement platform using Dynamics 365, Sales, and the broader Microsoft ecosystem.
Role : Dynamics 365 Enterprise AI Architect Duration : Long Term Contract Location : Atlanta or Chicago or Vienna Enterprise Architecture & Target-State Design Define and own the end-to-end enterprise architecture for a Microsoft-native CCaaS and Customer Engagement platform spanning Dynamics 365 Customer Service, Dynamics 365 Sales, and the broader Microsoft ecosystem. Establish target-state architecture across customer engagement, sales lifecycle, channels, agent and seller experience, integr…