E - 3rd Shift Supervisor
Summary
Supervises custodial staff on 3rd shift at Dallas Fort Worth Airport, overseeing daily cleaning operations, staff performance evaluations, training, and ensuring customer satisfaction for a minority-owned facility maintenance contractor.
Position: Supervisor
Diverse Facility Solutions, Inc. is a 100% minority owned, Chicago corporation with an emphasis on janitorial and facility maintenance services. We create teams of trustworthy, customer focused and diverse people that care about the facility they work in. The quality of the services we provide and our commitment to unsurpassed customer service has helped us become one of the nation’s premiere Minority Janitorial Contractors.
Job Description:
Responsible for assisting in the overall direction, coordination, and evaluation of staff engaged in cleaning and maintaining the site premises by performing the following duties personally or through subordinate staff. Fulfills management instructions in accordance with the organization’s policies and applicable laws.
Duties/Responsibilities:
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Supervise daily work of assistant leads and custodians; inspect all assigned areas daily to ensure work is being carried out properly and orderly
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Evaluate performance of custodial personnel; prepares and submits disciplinary actions and incident reports; counsel’s employees
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Holds daily staff briefings to cover key topics for the day
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Identifies development and training needs, and ensures that all training is obtained
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Maintain records, prepares reports, and composes correspondence relative to the work
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Makes rounds to check for crew coverage of designated work areas, gives special cleaning instructions and/ or assignments, and is in compliance with direction of upper Management
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Conducts inspections and investigates tenant/customer complaints of the building, and checks for cleanliness and repairs as required
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Trains and ensures the subordinate staff understands their job requirements, this includes the proper cleaning methods, the use of equipment, safety practices, illness and injury prevention and work regulation
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Assists with coverage of call offs/covering facility areas
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Review schedules, create and manage new and reoccurring trainings
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Assists with ensuring overall customer satisfaction, this includes daily reporting to Upper management
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Ensures proper labor relations and conditions of employment are maintained
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Corresponds with Manager for support, updates and duties