ECommerce Account Specialist
Company Overview
Almo Corporation is the nation’s leading independent distributor of appliances, consumer electronics, professional A/V equipment, and more. With a strong legacy of distribution excellence and a customer-first approach, Almo’s Consumer Division focuses on delivering quality products and services to retailers and eCommerce platforms, including Amazon and other leading online marketplaces..
Job Summary
We are seeking a detail-oriented and highly organized Account Specialist to manage and optimize operational execution on the Amazon platform while supporting strategic account management. This position combines hands-on operational responsibilities with internal and external brand management. This role supports Almo’s Consumer Division by ensuring catalog integrity, promotional accuracy, and compliance with Amazon standards while leveraging e-commerce marketplace best practices to drive operational excellence and growth.
Key Responsibilities
- Manage Amazon Vendor Central and Seller Central accounts, ensuring product listings, pricing, and promotional details are live, accurate and optimized.
- Internal and external brand engagement and collaboration, ensuring alignment on goals, promotional strategies, and operational execution.
- Partner with the Customer Success Manager (CSM) and brand stakeholders to monitor availability, sell-through, and readiness of items, driving growth opportunities.
- Oversee onboarding and maintenance of SKUs, ensuring data accuracy and compliance with Amazon standards and e-commerce best practices.
- Administer and reconcile Cost Support Agreements (CSAs) and coordinate with finance and sales teams.
- Collaborate cross-functionally with sales, supply chain, marketing, compliance, and customer service teams to ensure seamless execution of promotions and operational priorities.
- Track and analyze performance metrics related to Amazon operations, inventory availability, and promotional effectiveness; share insights with brand partners.
- Troubleshoot catalog or content issues and ensure all item-level data meets Amazon listing standards.
- Monitor and resolve SKU suppression issues, listing errors, content compliance violations, and catalog health concerns to ensure products remain active and purchasable.
- Identify whitespace opportunities and recommend strategies to enhance brand presence and profitability on Amazon.