EL1 Test Manager

Australian Citizens residing in Australia only respond.

Job details

Test Managers oversee the whole testing practice and manage the deployment of testing resources and testing approaches.

The Test Manager will support a large-scale Telecommunications Platform and Infrastructure Project.

The Test Manager will plan, design, manage, execute and report on tests to ensure that new and amended systems, configurations, packages, or services, together with any interfaces, perform as specified (including security requirements).

Test Managers are responsible for performing objective assessments of the software products to enable developers and managers to make appropriate corrective decisions.

Test Managers have responsibility for defining and implementing an overall testing strategy. Test Managers ensure that all test effort is effectively planned, monitored and executed in accordance with agreed test guidelines and to business requirements. A key component of the role involves negotiating with external software vendors as stakeholders.

Test Managers play a strategic role in developing business and policy responses to testing performance issues. They also ensure the development of operational policy and procedures.

Test Managers operate with a significant degree of independence and work under the broad guidance of a National Manager to deliver quality outcomes. They operate with a high level of autonomy, with decision-making highly dependent on their own judgement. In performing a leadership role, Senior Test Managers identify and drive innovation, manage and lead change, and have an active role in contributing to and implementing the agency's strategic direction.

To enable success, a qualified Test Manager is critical to ensure the technical solution that is being delivered has gone through an appropriate level of testing and any known risks are highlighted to management before the solution is rolled out to production users and Australia citizens.

There are many formal requirements that need to be tested, demonstrated, analysed or inspected to ensure what is being delivered meets the agencies requirements. The Test Manager will be responsible for working with internal and external stakeholders to ensure these requirements are met to schedule.

The Test Manager will manage a team of engineers to establish a test bed in which the requirements can be tested against. This includes leading daily standups, managing defects and escalating issues to management.

The Test Manager will be responsible for the engagement, alignment and management of users of the new service so appropriate User Acceptance Testing can be performed.

Key duties and responsibilities

• Oversee the planning, development and management of test cases
• Allocate work to team members, using judgement to match issue complexity and staff capability
• Analyse functional requirements to determine the software application testing requirements
• Attend interagency meetings and forums to influence business outcomes and share information
• Be familiar with and management of Requirements Traceability Matrix (RTM) and Verification Traceability Matrix (VTM).
• Contribute to the operations of a team, including managing business performance, establishing priorities, and managing resources and workflow
• Define the approach for scripting, test data requirements gathering, and test data gathering, including define the inventory of test scenarios
• Develop staff capability through coaching and mentoring to increase performance and engagement to less experienced colleagues
• Drive innovation, continuous improvement and manage and lead change
• Experience with Application Lifecycle Management (ALM) testing tool.
• Lead engineers for the establishment / setup of suitable test environments.
• Negotiate, engage and manage relationships with other agencies and service providers to build service delivery capability
• Oversee, review and advise on a range of written material including technical and corporate documentation
• Perform data analysis, to identify trends and summarise for management consumption
• Perform execution of test cases at various stages of testing on appropriate testing platforms, including identify, manage and document defects,
• Proficient with test automation frameworks and tools
• Set direction by contributing and aligning to local business plans and ICT strategies
• Sound knowledge of infrastructure, in particular networking
• Use progress against business outcomes, key performance indicators and quality assurance reports to inform management, strategic direction and future planning.

Technical Skills (continued)

• Experience with Application Lifecycle Management (ALM) testing tool.

Knowledge / Qualifications

• 7 to 10 years in IT with at least 3 to 5 years specifically managing testing for large scale infrastructure projects
• Proven track record of managing infrastructure test environments
• ITIL / Project Management Certifications (PMP, Prince etc) desirable.