Elite Contract Support Officer - Croydon

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?
…Apply now!
The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
Role: Elite Security OfficerPay Rate: £14.55 p/hShift Pattern: Various - Cover minimum 36 hours per weekLocation: Croydon and Reigate
Role Requirements: SIA License and manual driving licence
Benefits include:

Financial support for SIA Licensing and renewal
Cycle to work salary sacrifice scheme
Company Pension scheme
Life Assurance benefits
Employee referral scheme
Progression, training, and development opportunities

Additional benefits we offer via our ReWard membership:

Discounted gym membership
Discounts at major retailers and travel suppliers
Restaurant and Supermarket vouchers
Cinema tickets
Access to 24/7 free Employee Assistance programme

Main Duties:

Act as a point of contact and information centre for staff, visitors, and tenants.

Maintain professionalism in all interactions.

Adhere to all instructions, written and verbal.

Control access points, allowing or denying entry to visitors.

Conduct regular patrols to deter threats to client property and assets.

Investigate incidents and take appropriate lawful action as per corporate policy.

Complete daily reports with detailed information, observations, and surveillance footage.

Demonstrate excellent communication skills across all platforms, including verbal, written, and via security radios.

Must haves:

Valid Frontline SIA licence
UK manual driving licence

Minimum 1 year of proven work experience as a Corporate Security Officer

Excellent customer service and communication skills

Exemplary standards of personal presentation

IT literate with the ability to operate detecting systems and emergency equipment

Quick thinking and problem-solving skills

Positive attitude towards people and challenges

Must be available 7 days a week