Embedded Banking Support Analyst
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Summary
Embedded Banking Support Analyst managing fintech support requests, root cause analysis, and regulatory compliance for embedded banking integrations at a bank.
- Communicate with stakeholders
- Complete regulatory training
- Conduct process reviews for continuous improvement
- Coordinate root cause analysis
- Create and maintain support documentation
- Ensure positive client experience
- Ensure regulatory compliance
- Lead project planning and execution
- Maintain confidentiality of client and bank information
- Manage fintech support
- Prioritize fintech service requests
- Support fintech application integration and reconciliation
Perks/Benefits:
- 401k plan
- Company paid life insurance
- Dental insurance
- Disability insurance
- Health insurance
- Paid Holidays
- Paid vacation
- Vision insurance