Emergency Department Manager

The Emergency Department Manager position requires a strong leader to lead the frontline clinical nursing staff and deliver excellent patient care in addition to having administrative knowledge and the emotional intelligence to promote and maintain a healthy, non-toxic work climate. The Emergency Department Manager will be responsible for creating an environment of patient-focused care, defining standards for quality patient care, managing and developing work-based teams for assigned shifts, training new staff and providing leadership to our nursing team. The Nurse manager of the ED/FSED will report to the Emergency Department Director and assist in administrative and clinical supervision, functioning with minimal supervision

Essential Functions

• Responsible for daily chart checks, review and recapture of missed ED charges

• Interacts and collaborates with staff, physicians, and patients regarding programs for the reduction of Hospital Acquired Conditions (HACs), Hospital Acquired Infections (HAIs) and meet all core measures

• Actively engages in all initiatives to improve patient satisfaction results

• Interacts and collaborates with staff, physicians and all ancillary departments to meet department metrics including productivity

• Actively engages with staff to ensure employee satisfaction and retention

• Checks Dimensions daily for missed punches and absenteeism. Resolves in a timely manner

• Monitors and resolves all ERS issues, in a timely manner

• Maintain updated schedule. If needed, provide short term nursing relief during high volume or census in ED

• Direct staff in application of clinical processes through education and role modeling

• Direct all orientation and ensures policies and process are understood with all new staff