Employment Case Manager
Title: Employment Case Manager
Department: HVRP
Reports to: Program Manager
FLSA Status: Full-time, Non-Exempt
Compensation: $23 - $25
PURSUE YOUR PASSION, Not Just Another Job!
Veterans Village of San Diego is looking for employees who are passionate about serving all veterans. Changing the life of a vet takes a whole lot of work. It also takes dedication and commitment to our motto: Leave No One Behind. But the rewards are out of this world! We work hard, but we also enjoy having fun together. If you wish to be a part of this team and are ready to work for a cause then VVSD is the place to start!
Job Summary:
Provide individualized employment support based on the client’s needs, including job search and placement assistance, resume/cover letter development, career counseling, coaching to enhance interviewing skills. Conduct group Assessments, Orientation and Job Club. Complete all case notes and program documentation, ensure accuracy and compliance within program guidelines and confirm timely delivery of services. Conducts outreach and attends local job fairs.
Essential Duties and Responsibilities:
- Provide comprehensive case management services
- Conduct assessment and assistance in reaching employment goals for assigned clients
- Work with clients to create individual career plans, identifying and managing short and long-term employment goals
- Assist clients with developing effective resume writing skills
- Advocates on behalf of client to assist with access to services and benefits
- Complete, accurate, and timely documentation for each case, to ensure compliance within program guidelines
- Establish eligibility and execute employment and training tasks in accordance with specific grant provisions for applicable programs
- Collaborate across agency programs and develop relationships with other community organizations to ensure client and agency goals are met. Provide information and referrals to clients, as needed
- Maintain follow-up on client placement as required
- Develop and perform outreach and recruitment activities
- Monitors program performance within individual contracts and reviews program activities to assist with compliance on all contract requirements.
- Contacts outside agencies regarding employment and training and keeps current employment related issues.
- Explain policies and procedures to staff, veterans, and clients.
- Data entry and recordkeeping for both state and federal programs to include CalJOBS, Technical Performance Reporting and Narratives; Rosters of program participants, training, placements, and supportive service spending.
- Assist the Employment Program Manager with grant writing tasks and related administrative support.
- Conducts interview with veterans to determine eligibility and requirements for federal and state employment programs.
- Other duties as assigned.