Employment Specialist (IPS) - Community Support Program

The Bridge offers supportive housing and behavioral health services to vulnerable New Yorkers facing behavioral health and substance use challenges. We provide individuals with the tools they need to pursue their dreams and live meaningful lives. The Bridge envisions a world where adults experiencing serious mental illness can live and thrive within their communities. As a recognized leader in developing and operating supportive housing and community-based programs, The Bridge has 70 years of experience helping New Yorkers with mental illness, including those affected by homelessness, incarceration, and institutionalization.

Scope of Position: Join our Team as a IPS Employment Specialist, where you'll play a pivotal role in empowering consumers to achieve meaningful employment. You'll assess employment preferences, provide benefits counseling, and support job readiness through coaching and resource connections. Networking with local employers and maintaining client relationships will be key, with at least 65% of services delivered in the community—conducting visits in residences, shelters, and other community settings. This field-based position covers 3 ACT teams in either the Bronx or Manhattan, offering a dynamic opportunity to impact lives through sustainable employment solutions.

Essential Position Functions:

  • Use the Individualized Placement and Support (IPS) model to identify consumers who have a vocational goal, assess consumers' vocational preferences and readiness, support consumers in finding and maintaining employment, provide benefits counseling;
  • Develop networks and relationships with local employers for job development;
  • Collaborate with consumers’ support networks as needed to promote progress and success in their vocational goals.
  • Use motivational interviewing, recovery, and trauma-informed approaches when delivering services.
  • Complete foundational and ongoing training as required by the Office of Mental Health and The Bridge.
  • Provide at least 65% percent of services in the community, including but not limited to conducting client visits in their residences, shelters, and community locations while networking with local employers for job development.
  • Attend and participate in daily team meetings with ACT team members to discuss clients’ clinical and case management issues and needs.
  • Complete documentation required by the NYS Office of Mental Health (OMH) and NYC Department of Health and Mental Hygiene’s (DOHMH) licensing guidelines, NYS Medicaid billing guidelines (when services are Medicaid reimbursable) as well as per The Bridge ACT Policy and Procedures.
  • Utilize best and evidence-based approaches to treatment consistent with The Bridge’s’ organizational culture; health/mental health integration, rehabilitation, and recovery, and understanding the impact of trauma on treatment engagement.

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