Engineering Manager Switchboard
You will lead the full-stack Switchboard team responsible for a customer-facing control panel for Dedicated environments. You will set product direction, hire and develop engineers, guide technical strategy, plan delivery priorities, and drive reliable, secure, high-quality execution across frontend, backend, UX, product, and technical writing.
Responsibilities
- Lead the full-stack Switchboard team responsible for the customer-facing control panel
- Set clear direction for product delivery and evolution
- Hire and develop a high-performing team
- Partner with Technical Team Leads to provide direction, make final decisions, and remove blockers
- Partner with Product and Design on wireframes and UI direction
- Own planning with the Product Manager, including priorities, dependencies, and quarterly delivery epics
- Ensure fast, high-quality cross-functional execution across frontend, backend, UX, product, and technical writing
- Drive improvements in quality, security, and performance
- Enable customers to manage tenant environments while reducing manual operations
Requirements
- Build and own large-scale distributed services
- Provide technical architecture guidance and technical strategy
- Drive operational excellence for services with 99.99% SLOs
- Leverage AI tooling to improve team productivity
- Build and manage high-performing, accountable team cultures
- Drive complex projects to completion without a dedicated TPM
- Lead distributed and remote teams effectively
Benefits
- Health, financial, and well-being benefits
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity compensation
- Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave