Enterprise Client Support (1 Year Contract) | SEA Lead Superapp

Salary: ฿24,000 – ฿26,000 per month

About the role

Enterprise Client Support role focused on onboarding new clients, delivering training, and ensuring smooth adoption of platform. You will manage client relationships through multiple touchpoints and drive user activation across corporate accounts.

Key responsibilities

• Onboard new clients and deliver admin/user training

• Set up GFB portals and client-specific policies

• Provide operational and troubleshooting support

• Solve post-onboarding issues and ensure smooth usage

• Drive user activation and push adoption

• Engage clients via calls, email, and onsite meetings

• Conduct onsite activation events and office roadshows for key clients

• Communicate campaigns, share materials, and support engagement

• Collaborate closely with Key Account Managers to ensure seamless client success

Qualifications

• Bachelor's Degree with at least 6 months of B2B Sales or working experience in a tele business/telesales environment

• Good command in English (both written and verbal)

• Basic Microsoft Office (word, excel, ppt, etc.) and GSuite (Sheets, Slides, Docs) skills

• Prior experience in handling corporate clients

• Proven track record as a solid sales performer in exceeding sales targets

• Coachable attitude and willingness to learn about the GrabForBusiness platform, Grab's multiple products, processes, and stakeholders

Working hours: Mon – Fri (10.00am – 7pm)

Working Location: Bangkok (The PARQ)

Note: Have Allowance, Mobile allowance, Incentive.