Enterprise Project Manager

This position operates on a hybrid work schedule. This position will require 3 days onsite at the Huntington Beach office.

Are you ready to make a lasting impact and transform the healthcare space? We are one of Southern California’s fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth.

Who Are We? ✨

Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members’ culture and values.

Why Join Us? 🏆

We’re on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you’ll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation.

Job Summary

The Enterprise Project Manager is responsible for partnering with management, executive sponsors, and cross-functional leaders to define project objectives, scope, requirements, timelines, deliverables, and success measures for enterprise initiatives. This role leads the planning, coordination, and implementation of highly visible projects that advance Clever Care’s strategic priorities, strengthen enterprise infrastructure, improve operational performance, and support measurable business outcomes. Projects may be broad in scope and involve significant process development, change management, financial, information systems, regulatory, and organizational impacts across multiple departments.

The Enterprise Project Manager oversees multiple tactical and strategic projects from initiation through completion and benefits realization, ensuring work is delivered within approved scope, schedule, budget, and quality expectations. Working with limited supervision, this position applies sound judgment, project management discipline, and appropriate tools and project management and Six Sigma methodologies to manage risks, resolve issues, facilitate stakeholder alignment, and drive accountability. The role also supports the development and institutionalization of project management standards, lean processes, and continuous improvement practices across the organization to improve operational effectiveness, member and patient outcomes, and overall business results.

Functions & Job Responsibilities

• Lead highly visible, sensitive, and cross-functional enterprise projects from initiation through completion, ensuring alignment with organizational priorities, scope, timelines, budget, quality standards, and expected outcomes.

• Develop and maintain comprehensive project plans, including milestones, tasks, dependencies, deliverables, target completion dates, action items, and project tracking tools or boards.

• Coordinate project execution by assigning deliverables, monitoring progress, facilitating design and implementation reviews, resolving issues, and ensuring project work remains on schedule and within scope.

• Establish consistent project tracking, reporting, and governance practices, including status updates, dashboards, reporting cadence, meeting agendas, minutes, and executive-level communications.

• Develop KPIs, metrics, and success measures to evaluate project and program deliverables, monitor performance, identify trends, and support data-driven decision-making.

• Partner with data analysts and business stakeholders to define business questions, analyze data, identify gaps, and translate findings into meaningful recommendations, action plans, and process improvements.

• Manage project risks, issues, dependencies, and barriers by identifying mitigation strategies, monitoring progress, escalating concerns appropriately, and driving timely resolution.

• Facilitate stakeholder alignment across departments by leading discussions, building professional relationships, promoting collaboration, and supporting effective communication across business units.

• Provide project leadership, direction, coaching, and support to multidisciplinary project teams, internal stakeholders, and outside consultants to ensure goals, expectations, and objectives are met.

• Support strategy development and change management by preparing presentations, policies and procedures, workflow documents, training materials, and other standard business communications for various audiences.

• Develop, document, and improve operational frameworks, workflows, and lean processes within business units to enhance efficiency, accountability, and continuous improvement.

• Facilitate project, information-sharing, tracking, and conflict-resolution meetings to monitor team progress, address challenges, and maintain accountability.

• Maintain project documentation, lessons learned, best practices, and key stakeholder updates to support transparency, knowledge sharing, and organizational learning.

• Exercise sound judgment, creativity, and flexibility in applying appropriate project management methodologies, tools, techniques, and process improvement practices to meet project needs.

• Manage quality initiatives and other assigned enterprise projects that support operational effectiveness, regulatory readiness, member outcomes, and business performance.

• Perform other related duties as assigned.

Leadership Expectations

By way of leadership approach, mobilize others to create extraordinary results, and unite people to turn challenges into successes by championing the following:

1. Model the Way:

• Clarify values by finding your voice and affirming shared values

• Set the example by aligning actions with shared values

2. Inspire a Shared Vision

• Envision the future by imagining and sharing exciting possibilities

• Enlist others in a common vision by appealing to shared ambitions

3. Challenge the Process

• Search for opportunities by seizing the initiative and looking outward for innovative ways to improve

• Experiment and take risks by consistently generating small wins and learning from experience

4. Enable Others to Act

• Foster collaboration by building trust and facilitating relationships

• Strengthen others by increasing self-determination and developing competence

5. Encourage the Heart

• Vendor oversight and management for Quality related initiatives/projects

• Celebrate the values and victories by creating a spirit of community