Enterprise Solutions Engineer
You will scale technical solutions for enterprise customers, support the technical sales process, architect tailored integrations, and create compelling technical demonstrations. You will build enablement resources, self-service tools, and documentation, identify reusable integration patterns, and help turn them into product capabilities.
Responsibilities
- Collaborate with Account Executives to enhance the technical aspects of the sales process.
- Provide bespoke support and architect solutions for technical customer and prospective-customer contacts.
- Craft technical demonstrations that communicate the product value proposition.
- Create technical enablement resources for sales.
- Build self-service tools and documentation for customer implementation.
- Identify common integration patterns or features to productize and work with product teams to deliver them.
Requirements
- Passion for AI, technology, and ElevenLabs products.
- Experience working directly with customers on technical problems and tailored solutions.
- Ability to identify patterns that can be standardized and scaled.
- Empathy for customers, sales, and product teams.
- Technical background in architecting integrations with existing customer solutions.
- Proficiency in Python, software development, software architecture, and common integration patterns.
- Excellent communication skills and ability to adapt messaging to different audiences.
Benefits
- Annual discretionary professional development stipend.
- Annual discretionary social travel stipend.
- Annual company offsite.
- Monthly co-working stipend for employees not located near a main hub.