Entry level Help Desk Solutions Analyst (Chicago)

Position: Entry Level Support Analyst Reports To: Manager of Customer Support Location : Chicago Job Overview The Support Analyst is a key member of an overall team responding to customer inquiries across the full suite of the firm software. They are responsive, helpful, thorough, and communicative when working with those internal and external to the firm. They are first-line responders and carry from initiation to resolution. This individual is quick at determining the level of support require…