What Junior IT Support / Help Desk Jobs Ask For
Across 428 open Junior IT Support / Help Desk postings that list skills, the ones mentioned most often are help-desk, networking, service-desk.
Updated October 27, 2026
505 open Junior IT Support / Help Desk postings. The percentages below are measured over the 428 of them that list skills at all.
| Skill | Mentioned in |
|---|---|
| help-desk | 45% |
| networking | 37% |
| service-desk | 26% |
| cloud | 22% |
| active-directory | 21% |
| ai | 18% |
| linux | 14% |
| macos | 14% |
| servicenow | 14% |
| vpn | 13% |
| itil | 13% |
| tcp-ip | 12% |
| dns | 12% |
| cybersecurity | 11% |
| jira | 11% |
| dhcp | 11% |
| automation | 10% |
| itsm | 10% |
| azure | 9% |
| sql | 9% |
| intune | 8% |
| sharepoint | 7% |
| ccna | 7% |
| android | 6% |
| python | 6% |
| powershell | 6% |
| entra-id | 5% |
| ios | 5% |
| firewall | 5% |
| wan | 5% |
| api | 5% |
| aws | 4% |
| windows-server | 4% |
| onedrive | 4% |
| cisco | 4% |
| crm | 4% |
| erp | 4% |
| java | 4% |
| mdm | 4% |
| authentication | 3% |
"Mentioned in" counts postings that name the skill anywhere — including as a nice-to-have — so treat it as the ceiling, not the bar.
Browse 505 open Junior IT Support / Help Desk jobs →
Across all IT Support / Help Desk levels
Most IT Support / Help Desk postings never state a level. This wider list covers them too.
- networking 2,688
- help-desk 2,527
- cloud 2,223
- service-desk 1,867
- active-directory 1,835
- ai 1,600
- linux 1,539
- automation 1,533
- itil 1,510
- sql 1,313
- azure 1,303
- dns 1,146