ERP Implementation Consultant / Project Lead (Accounting Business)
Salary: ฿25,000 – ฿35,000 per month
Job Summary
Lead and manage Mango ERP implementation projects from business requirement gathering and project planning through system deployment, Go-Live, and user adoption. Act as the key liaison between business stakeholders, clients, and technical teams to ensure successful project delivery within the agreed scope, timeline, budget, and quality standards.
Key Responsibilities
Manage ERP Implementation Projects: Lead Mango ERP implementation projects from initiation through Go-Live and final handover to the client.
Business Analysis and Requirements Gathering: Understand clients’ business operations, analyze pain points, and gather business requirements from end users, key users, and management.
Project Documentation: Prepare and maintain business requirements documents, business process flows, gap analysis reports, project plans, and scope of work documentation.
Business Process Analysis: Analyze existing business processes (As-Is) and design future-state processes (To-Be) aligned with Mango ERP capabilities and business objectives.
Solution Presentation and Demonstration: Present proposed solutions and demonstrate system functionality to help clients understand the benefits, capabilities, and implementation approach.
Requirement Feasibility Assessment: Evaluate the feasibility of business requirements and coordinate with business, technical, and development teams to determine appropriate solutions.
Project Planning and Resource Management: Define project scope, timelines, milestones, resource requirements, and deliverables in collaboration with clients and internal teams.
Project Monitoring and Control: Monitor project progress, budget, risks, and issues to ensure delivery according to the agreed project plan.
Scope and Change Management: Manage scope changes and change requests, assessing their impact on project timelines, costs, resources, and quality.
Data Migration Management: Coordinate master data preparation, data cleansing, data migration, and data validation to ensure data accuracy and completeness.
System Configuration and Integration Testing: Oversee system configuration, data integration, and System Integration Testing (SIT) before releasing the system for client testing.
User Acceptance Testing (UAT): Plan and coordinate UAT, track defects, and work with relevant teams to ensure issues are resolved and acceptance criteria are met.
User Training and Knowledge Transfer: Develop user manuals and training materials, and conduct training sessions for key users and end users to ensure effective system adoption and internal knowledge transfer.
Cutover and Go-Live Management: Develop the cutover plan and Go-Live checklist, and coordinate all activities required for a smooth and successful system launch.
Post-Go-Live Support and Handover: Manage the hypercare period after Go-Live, monitor and resolve implementation-related issues, and ensure a structured handover to the support team.
Client Relationship and Expectation Management: Manage client expectations, address concerns and objections, resolve conflicts, and maintain strong client relationships throughout the project lifecycle.
Project Meetings and Status Reporting: Lead project kick-off meetings, weekly progress meetings, and steering committee meetings, and prepare regular project status reports.
Pre-Sales Support: Collaborate with the sales team to validate project scope, estimate implementation effort, and review proposed solutions before preparing proposals or Statements of Work (SOWs).
Sales and Solution Support: Support product presentations and respond to business process-related questions to strengthen solution proposals and support sales conversion.
Continuous Improvement: Conduct post-implementation reviews, document lessons learned, and recommend improvements to Mango ERP implementation methodologies and processes.
Qualifications
Bachelor's degree or higher in Accounting, Business Administration, Information Technology, Engineering, or a related field.
At least 3–5 years of experience in project management, business transformation, or ERP implementation.
Hands-on experience in gathering business requirements and coordinating between business and technical teams.
Experience participating in ERP migration, system replacement, or system implementation projects is an advantage.
Good understanding of business processes and the ability to assess the organizational impact of system changes.
Experience working with vendors, suppliers, or system integrators.
Strong communication, project management, and problem-solving skills.
Experience in consulting, working as an ERP Key User, or serving as a Business Analyst is an advantage.