What Lead Customer Success Jobs Ask For
Across 349 open Lead Customer Success postings that list skills, the ones mentioned most often are ai, saas, crm.
Updated October 15, 2026
516 open Lead Customer Success postings. The percentages below are measured over the 349 of them that list skills at all.
| Skill | Mentioned in |
|---|---|
| ai | 44% |
| saas | 43% |
| crm | 26% |
| salesforce | 26% |
| cloud | 21% |
| automation | 16% |
| analytics | 14% |
| stakeholder-management | 13% |
| api | 13% |
| sql | 11% |
| customer-onboarding | 9% |
| hubspot | 9% |
| gainsight | 9% |
| agentic-ai | 8% |
| agile | 7% |
| customer-retention | 7% |
| business-development | 7% |
| performance-management | 6% |
| fintech | 6% |
| root-cause-analysis | 6% |
| process-improvement | 6% |
| erp | 5% |
| jira | 5% |
| program-management | 5% |
| slack | 5% |
| zendesk | 5% |
| oracle | 4% |
| python | 4% |
| cloud-native | 4% |
| corrective-action | 4% |
| cybersecurity | 4% |
| gdpr | 4% |
| machine-learning | 4% |
| strategic-planning | 4% |
| ecommerce | 3% |
| networking | 3% |
| notion | 3% |
| pre-sales | 3% |
| sap | 3% |
| tableau | 3% |
"Mentioned in" counts postings that name the skill anywhere — including as a nice-to-have — so treat it as the ceiling, not the bar.
Browse 516 open Lead Customer Success jobs →
Across all Customer Success levels
Most Customer Success postings never state a level. This wider list covers them too.
- ai 4,840
- saas 4,291
- crm 2,906
- salesforce 2,662
- cloud 2,206
- automation 1,974
- analytics 1,844
- api 1,284
- customer-retention 1,081
- agentic-ai 1,036
- hubspot 935
- customer-onboarding 893