ERP Program Manager

Overview:

We are seeking an experienced, delivery-focused Program Manager to drive the operational and delivery engine of a complex, cross-functional transformation program. This is a hands-on role for someone who goes beyond reporting and meeting coordination — someone who thrives in the details, drives execution across workstreams, and ensures program data is accurate, actionable, and leadership-ready. The ideal candidate brings strong program governance, hands-on Jira and Smartsheet experience, exceptional follow-through, and the ability to identify and resolve risks before they become delivery issues. Oracle Fusion experience is a strong plus.

Responsibilities:

• Own the day-to-day integrity of the Jira program board, including user stories, decisions, risks, actions, classification, dashboards, filters, and data quality across workstreams.
  
• Maintain the RAID register and decision log, ensuring risks, issues, dependencies, assumptions, and decisions are current and actively managed.
  
• Prepare weekly executive status reporting, consolidating inputs across workstreams into an accurate, reconciled view for senior and C-suite leadership.
  
• Maintain the Smartsheet project plan, tracking dependencies, critical-path activities, milestones, and task-level progress.
  
• Drive deliverables through completion and sign-off, following up on commitments and removing execution blockers.
  
• Identify emerging risks, issues, and dependencies early, escalating appropriately and driving them toward resolution.
  
• Partner with engineering, product, business, and other cross-functional stakeholders to maintain alignment and execution momentum.
  
• Continuously improve program processes, reporting, data quality, and delivery practices.
  

Requirements:

• 7+ years of experience in program/project management, PMO delivery, or program coordination supporting large-scale SaaS, enterprise technology, or transformation programs.
  
• Strong hands-on experience with Jira, including boards, filters, dashboards, workflows, and program-level data management.
  
• Experience managing RAID logs, decision registers, project plans, dependencies, risks, and executive reporting.
  
• Advanced Excel and strong PowerPoint skills; hands-on Smartsheet experience preferred.
  
• Oracle Fusion experience strongly preferred/desired, particularly within enterprise transformation or modernization programs.
  
• Exceptional organizational skills, attention to detail, and follow-through, with the ability to independently close action items and drive accountability.
  
• Strong communication and stakeholder-management skills, with the confidence to challenge assumptions and surface issues early.
  
• Demonstrated growth mindset and interest in continuously improving program processes and delivery effectiveness.
  
• Comfortable using AI-enabled tools to accelerate delivery activities, with sound judgment to validate outputs before they are used or shared.