Event Manager
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
ABOUT TICKET MERCHANT
Ticket Merchant is a prominent events ticket marketplace, with a main focus on sports and concerts. Founded in 2004 and based in Melbourne, The Ticket Merchant has evolved into a global entertainment group, extending our presence to the USA, Spain, Poland, and the UK.
Be part of our dynamic team during this period of rapid growth, offering abundant opportunities for personal and professional development as we expand our global footprint. Operating 24/7, our business maintains an agile approach while remaining hands-on and engaged across various facets of the industry and the world. Join us in embracing a culture that values hard work and rewards dedication.
ABOUT THE JOB
Event Manager Description
- Research and identify potential opportunities to purchase tickets for upcoming sports and music events across Europe and the United Kingdom.
- Complete daily tasks including event building, event checking, pre/post-event reporting, ticket requests, and other customer service enquiries.
- Take a proactive role in the strategic acquisition of ticket inventory.
- Take ownership and accountability of individual events, managing the inventory from acquisition through to event completion.
- Monitor and manage ticket inventory levels to prevent overstock or undersupply.
- Compile monthly and quarterly sales reports.
- Work collaboratively with other Event Managers, supporting informed decision-making and contributing innovative ideas and fresh perspectives.
- Provide updates on event status, inventory position, and progress through meetings and written communication.
- Collaborate across departments, including Customer Services, Fulfillment, and Sales teams, to manage post-sale aspects of events effectively.
- This role has the potential to be a long-term opportunity where hard work is appreciated and rewarded, supported by a down-to-earth team committed to career growth.
ABOUT YOU
- Experience working in operational ticketing.
- Knowledge of major sporting events, concerts, and entertainment venues across Europe.
- Strong understanding of supply and demand principles and the ability to apply them in a dynamic marketplace.
- Ability to thrive in a fast-paced environment and work under pressure.
- Comfortable working with automation software and leveraging technology to improve processes.
- Genuine passion for major sporting events, live entertainment, and venues across Europe and the UK.
- Advanced C1 level English proficiency required.
- Strong attention to detail and ability to follow processes as instructed.
- Flexible working hours to meet conflicting deadlines.
- Team player committed to delivering exceptional results.
ABOUT OUR VALUES
Embrace and Execute Change
Be Challenged and Achieve
Cultivate Growth and Learning
Working Together is Success
Customer Satisfaction is First
WE OFFER
- Permanent full-time contract
- Private medical insurance
- Meal card by Sodexo
- Coffee, fruit, and snacks
EQUAL OPPORTUNITY STATEMENT
Ticket Merchant is an equal opportunity employer committed to providing equal opportunity to individuals from diverse backgrounds, genders, races, ages, education levels, ethnicities, religions, political orientations, disabilities, sexual orientations, gender identities, and gender expressions.
The company promotes an inclusive environment where everyone feels accepted, respected, and valued as individuals, with equal access to opportunities and resources.
Join the A-Team and experience the A-Life!