Ex/ Sr. Ex - Project Management
Summary
Manages SaaS projects for CPG brands, aligning client roadmaps with product delivery, coordinating teams, and ensuring successful feature pilots and integrations.
FieldAssist is certified by Great Place to Work® for having created a great place to work for all its employees by excelling on the 5 dimensions of High-Trust, High-Performance Culture™ – Credibility, Respect, Fairness, Pride and Camaraderie.
2. Prepare understanding documents based on Business Requirements Documents (BRDs)and Product Requirement Documents (PRDs) to ensure clarity and alignment.
5. Supervise client health to ensure client satisfaction, conducting weekly meetings (GTMs), Monthly Business Reviews (MBRs), monitoring feature stability projects, and closing the loop on email communications.
6. Gain a comprehensive understanding of both the Product Database and the clients database for seamless integrations and data management.
7. Demonstrate 100% clarity on API use cases, utilizing tools like Postman and Console for debugging purposes.
3. Excellent communication, interpersonal, and stakeholder management skills.
5. Knowledge of commercial implications and financial aspects related to project delivery.
Chitransh Jain is the Chief Customer Officer at FieldAssist. He is an IIT graduate who first started his journey with Tata Consulting Engineers and became a part of the FA Family in 2017. He drives exceptional customer experience and firmly believes that customers play an important role in enhancing the quality of the product. He is ably supported by his team members who help the customers get the maximum output from the product thus leading to their business growth
Culture Book: https://www.fieldassist.com/fa-culture-book
CEO's Message: https://www.youtube.com/watch?v=bl_tM5E5hcw
LinkedIn: https://www.linkedin.com/company/fieldassist/